{"product_id":"why-things-go-wrong-deming-philosophy-in-a-dozen-ten-minute-sessions-9781455606016","title":"Why Things Go Wrong: Deming Philosophy in a Dozen Ten-Minute Sessions","description":"\u003cp\u003eSimplifying complex business practices for application. An expert bridges the gap between learning business practices and implementing them with this compact volume of principles from W. Edwards Deming. The Deming system was the secret to Japan's economic miracle after World War II. Now the 14 Points for Managers and 7 Deadly Diseases of Management are explained without complicated mathematical formulae. Fellers' easy-to-read format makes this imporant resource accessible to everyone. Chapters on interdepartmental coordination and manager-employee relationships explain why some outdated forms of leadership fail and how to replace them with effective frontline management.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cb\u003e\u003ci\u003eFellers, Gary:\u003c\/i\u003e\u003c\/b\u003e - A quality-management consultant, Dr. Gary Fellers has been presenting the Deming methods to managers and trainees for more than twenty-seven years. His articles on the subject of quality control have appeared in publications ranging from Quality Digest to TAPPI Journal. He also is the author of Creativity for Leaders, published by Pelican.","brand":"Pelican Publishing Company","offers":[{"title":"Default Title","offer_id":51346565955858,"sku":"9781455606016","price":21.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_c3c3a9bc-36b8-43fd-ac8a-5186522afdda.jpg?v=1749049834","url":"https:\/\/surprise-castle.myshopify.com\/products\/why-things-go-wrong-deming-philosophy-in-a-dozen-ten-minute-sessions-9781455606016","provider":"Surprise Castle","version":"1.0","type":"link"}