{"product_id":"when-words-collide-resolving-insurance-coverage-and-claims-disputes-9781986596923","title":"When Words Collide: Resolving Insurance Coverage and Claims Disputes","description":"Written by Bill Wilson, the U.S.A.'s foremost authority on insurance policy language: Practical and entertaining guide to understanding insurance policies. The culmination of a legendary career that stretches over six decades. Learn from the actual stories of thousands of real-life claims. Learn a rock-solid foundation to anchor your technical insurance knowledge. There is simply no substitute for experience, and in this book, Bill distills 50+ years of insurance experience, shared with the love of an educator. Nothing destroys your customers' trust more than a bad claims experience. If you're an agent, you sell promises. Promises that somebody else (a claims adjuster) has to deliver on. That puts you in a tough situation. This book will pay for itself many times over if it helps you save a single client, and it's going to save you many customers over the years. Decades of deep, technical insurance experience distilled into a simple book It's like having a mentor who is a world-class technical expert, and at the same time, a passionate and dedicated educator. Chock full of practical examples. This is not a theoretical manual; it's a deeply practical, interesting, and entertaining read that will be useful for decades to come.\u003cbr\u003e","brand":"Createspace Independent Publishing Platform","offers":[{"title":"Default Title","offer_id":50477069205778,"sku":"9781986596923","price":21.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_681bf2e8-3a91-4156-a0c2-8dd72e62e8f8.jpg?v=1730256881","url":"https:\/\/surprise-castle.myshopify.com\/products\/when-words-collide-resolving-insurance-coverage-and-claims-disputes-9781986596923","provider":"Surprise Castle","version":"1.0","type":"link"}