{"product_id":"what-is-lean-six-sigma-9780071426688","title":"What Is Lean Six SIGMA","description":"\u003cp\u003e\u003cb\u003eA quick introduction on how to use Lean Six Sigma toimprove your workplace, meet your goals, andbetter serve your customers.\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eLean Six Sigma combines the two most important improvement trends of our time: making work \u003ci\u003ebetter\u003c\/i\u003e (using Six Sigma) and making work \u003ci\u003efaster\u003c\/i\u003e (using Lean principles). In this plain-English guide, you'll discover how this remarkable quality improvement method can give you the tools to identify and eliminate waste and quality problems in your own work area.\u003c\/p\u003e\u003cp\u003ePacked with diagrams, cartoons, and real-life examples, \u003ci\u003eWhat is Lean Six Sigma?\u003c\/i\u003e reveals the \"four keys\" of Lean Six Sigma and how they apply to your own job: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eDelight your customers with speed and quality \u003c\/li\u003e\n\u003cli\u003eImprove your processes \u003c\/li\u003e\n\u003cli\u003eWork together for maximum gain\u003c\/li\u003e\n\u003cli\u003eBase decisions on data and facts \u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eYou'll see the big picture of what your company hopes to gain with Lean Six Sigma, how it may affect your work area, and what it can mean to you personally.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eMichael L. George \u003c\/b\u003eis the founder and CEO of George Group, the largest Lean Six Sigma consulting practice in the United States. He is the author of \u003ci\u003eLean Six Sigma\u003c\/i\u003e and \u003ci\u003eLean Six Sigma for Service\u003c\/i\u003e.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eDavid Rowlands\u003c\/b\u003e is Vice President of Lean Six Sigma at Xerox Corporation. He's been using Lean and Six Sigma since 1988, and has practical experience working with teams to solve improvement challenges in sales, service, and manufacturing.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eBill Kastle\u003c\/b\u003e is a Vice President at George Group and has helped guide Lean Six Sigma initiatives at major corporations. For 15 years, he has helped teams at all levels apply these tools to improve performance and respond to customer needs.\u003c\/p\u003e\u003cbr\u003e","brand":"McGraw-Hill Companies","offers":[{"title":"Default Title","offer_id":51649000833298,"sku":"9780071426688","price":14.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_8c0a4677-f1d2-4060-96a3-7356b58e30f8.jpg?v=1759841836","url":"https:\/\/surprise-castle.myshopify.com\/products\/what-is-lean-six-sigma-9780071426688","provider":"Surprise Castle","version":"1.0","type":"link"}