{"product_id":"unwelcome-50-ways-churches-drive-away-first-time-visitors-9781502355966","title":"Unwelcome: 50 Ways Churches Drive Away First-Time Visitors","description":"\u003ch2\u003eTransform Your Church's First Impressions\u003c\/h2\u003e\n\nWalking into a church for the first time can be intimidating. This practical guide by Jonathan Malm examines 50 specific ways churches unintentionally make first-time visitors feel unwelcome, from confusing signage and reserved seating to insider terminology and awkward service transitions.\n\n\u003ch2\u003eIdentify and Fix Common Church Hospitality Issues\u003c\/h2\u003e\n\nThis book addresses real problems that affect visitor retention: cold congregations, over-eager greeters, clunky communication systems, and dozens of other barriers that prevent guests from returning. Each of the 50 church faux pas is presented with actionable solutions designed to not only fix the problem but infuse excellence into your church's guest experience.\n\n\u003ch2\u003ePractical Solutions for Church Leaders\u003c\/h2\u003e\n\nWritten for pastors, ministry leaders, and guest services teams, this resource provides straightforward strategies to improve first impressions. The book focuses on simple changes that make significant impacts, helping churches roll out the welcome mat effectively for every first-time guest.\n\n\u003ch2\u003eWhat You'll Learn\u003c\/h2\u003e\n\nThe guide covers critical areas including facility navigation, communication clarity, congregation engagement, greeter protocols, and service flow. Each chapter offers specific examples and implementation strategies that churches can apply immediately to create more welcoming environments.\n\n\u003ch2\u003eAbout the Author\u003c\/h2\u003e\n\nJonathan Malm brings practical ministry experience to this essential church resource. His insights help church leadership teams identify blind spots in their hospitality approach and develop systems that genuinely welcome newcomers.\n\n\u003ch2\u003eBook Details\u003c\/h2\u003e\n\nPublished by Createspace Independent Publishing Platform in October 2014, this paperback provides a comprehensive framework for evaluating and improving your church's guest services. The accessible format makes it ideal for leadership training sessions, staff development, and guest services team meetings.\n\nA few simple changes can help your church put its best foot forward with first-time guests and create lasting positive impressions that encourage visitors to return.","brand":"Createspace Independent Publishing Platform","offers":[{"title":"Default Title","offer_id":50681027395858,"sku":"9781502355966","price":12.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_53eb0244-7064-45ec-aa86-078f5b418ef0.jpg?v=1733947895","url":"https:\/\/surprise-castle.myshopify.com\/products\/unwelcome-50-ways-churches-drive-away-first-time-visitors-9781502355966","provider":"Surprise Castle","version":"1.0","type":"link"}