{"product_id":"the-hard-truth-about-soft-skills-workplace-lessons-smart-people-wish-theyd-learned-sooner-9780061284144","title":"The Hard Truth about Soft Skills: Workplace Lessons Smart People Wish They'd Learned Sooner","description":"\u003cp\u003eWhat's the hard truth? Soft skills get little respect but will make or break your career. Master your soft skills and really get ahead at work \u003c\/p\u003e\u003cp\u003eFortune 500 coach Peggy Klaus encounters individuals every day who excel at their jobs but aren't getting where they want to go. It's rarely a shortfall in technical expertise that limits their careers, but rather a shortcoming in their social, communication, and self-management behaviors. In \u003cem\u003eThe Hard Truth About Soft Skills\u003c\/em\u003e Klaus delivers practical tools and techniques for mastering soft skills across the career spectrum. She shows how to: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003emanage your workload\u003c\/li\u003e\n\u003cli\u003ehandle the critics\u003c\/li\u003e\n\u003cli\u003edevelop and promote your personal brand\u003c\/li\u003e\n\u003cli\u003enavigate office politics\u003c\/li\u003e\n\u003cli\u003elead the troops\u003c\/li\u003e\n\u003cli\u003eand much more \u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eKlaus reveals why soft skills are often ignored, while bringing their importance to life in her trademark style--straightforward, humorous, and motivating. Perfect for readers at all professional stages--from those who are just starting out to seasoned executives--this book is essential reading for anyone who wants to take his or her career to the next level.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cb\u003e\u003ci\u003eKlaus, Peggy:\u003c\/i\u003e\u003c\/b\u003e - \u003cp\u003ePeggy Klaus trains professionals worldwide at leading companies that include Credit Suisse, Disney, UNICEF, and Kaiser Permanente. Author of \u003cem\u003eBRAG!\u003c\/em\u003e \u003cem\u003eThe Art of Tooting Your Own Horn Without Blowing It\u003c\/em\u003e, she is regularly featured in a wide range of media including the \u003cem\u003eToday Show\u003c\/em\u003e, \u003cem\u003e20\/20\u003c\/em\u003e, \u003cem\u003eBusinessWeek\u003c\/em\u003e, the \u003cem\u003eWall Street Journal\u003c\/em\u003e, the \u003cem\u003eNew York Times\u003c\/em\u003e, and \u003cem\u003eO Magazine\u003c\/em\u003e. Klaus has lectured at Harvard; the University of California, Berkeley; and Wharton. She lives in Berkeley, California.\u003c\/p\u003e","brand":"Harper Business","offers":[{"title":"Default Title","offer_id":50606087799058,"sku":"9780061284144","price":13.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_ae849ce8-75a5-48ef-b42d-00f04bef0570.jpg?v=1732288596","url":"https:\/\/surprise-castle.myshopify.com\/products\/the-hard-truth-about-soft-skills-workplace-lessons-smart-people-wish-theyd-learned-sooner-9780061284144","provider":"Surprise Castle","version":"1.0","type":"link"}