{"product_id":"the-first-time-manager-leading-through-crisis-9781400242306","title":"The First-Time Manager: Leading Through Crisis","description":"\u003cp\u003e\u003cstrong\u003eTHE TOP SELLING FIRST-TIME MANAGER SERIES HAS SOLD OVER 500,000 COPIES\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eEvery manager must be prepared to face tough situations that management training never warned them about. This is the go-to resource for handling everything from a disruption in workflow to managing a hostile workplace, and even handling an international pandemic.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eAs a manager, you are prepared to face any challenge when it comes to the work at hand, but you may not be ready to overcome a hostile work environment, a catastrophic disruption in workflow, or any other of a multitude to challenges that can arise, seemingly from nowhere.\u003c\/p\u003e\u003cp\u003ePaul Falcone, author of \u003cem\u003e101 Tough Conversations to Have with Employees\u003c\/em\u003e and HR and leadership expert will help you master unforeseen challenges in the workplace, including: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eIndividual Crises: Whether issuing disciplinary actions, losing a key member of the team, delivering bad news to your boss, or even being set up for pretaliation, there are steps you can take to overcome these challenges.\u003c\/li\u003e\n\u003cli\u003eDepartmental or Team Crises: Inheriting a new team can be tough and, even worse, handling internal disputes can cause a serious disruption in workflow and impact a team's energy.\u003c\/li\u003e\n\u003cli\u003eCompany Crises: When the company faces challenges, they often pass that stress to managers. As a manager, you must maintain a positive environment and it's not as difficult as you think.\u003c\/li\u003e\n\u003cli\u003eSocial and Global Crises: You must master the skills of listening, stress management, and knowing how to navigate your own emotions during any global crisis.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eThis timely follow-up to the go-to manual for management training, \u003cem\u003eThe First-Time Manager\u003c\/em\u003e, will teach you how to face tough situations you never expected to face.\u003c\/p\u003e\u003cbr\u003e","brand":"HarperCollins Leadership","offers":[{"title":"Default Title","offer_id":50661538201874,"sku":"9781400242306","price":16.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_fa0ac2e6-4959-4792-8d73-7690431d36c9.jpg?v=1733500213","url":"https:\/\/surprise-castle.myshopify.com\/products\/the-first-time-manager-leading-through-crisis-9781400242306","provider":"Surprise Castle","version":"1.0","type":"link"}