{"product_id":"the-etiquette-edge-modern-manners-for-business-success-9780814437629","title":"The Etiquette Edge: Modern Manners for Business Success","description":"\u003cp\u003e\u003cstrong\u003eIn today's culture where rudeness is unfortunately becoming more routine, a strong competitive advantage goes to those who have sharpened the forgotten but fundamental skill of courtesy.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eIntelligence, ambition, and skill will start you on the road to success but without strong communications skills, social savvy, and a sense of appropriate behavior, you won't get far. In \u003cem\u003eThe Etiquette Edge\u003c\/em\u003e, you will get a crash course in the entire field of modern business manners.\u003c\/p\u003e\u003cp\u003eFrom interviewing etiquette and dress codes to working in close quarters and communicating upward, you'll master the essentials of making a great impression and building relationships, including: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eThe dos and don'ts of smartphone usage\u003c\/li\u003e\n\u003cli\u003eHandling difficult conversations with tact and finesse\u003c\/li\u003e\n\u003cli\u003eChecking your texts and emails for content and tone...before you hit send\u003c\/li\u003e\n\u003cli\u003eCreating a polished image on social media\u003c\/li\u003e\n\u003cli\u003eConducting meetings with poise and confidence\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eYour coworkers and competitors are highly educated, ferociously go-getting, and great at their job...just like you. If you want to truly distinguish yourself from the crowd, focus on gaining the etiquette edge!\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003eBEVERLY LANGFORD, PH.D., is President of LMA Communication, a training, coaching, and consulting firm specializing in strategic communication and interpersonal effectiveness. She teaches graduate business communication at Georgia State University. \u003cbr\u003e","brand":"Amacom","offers":[{"title":"Default Title","offer_id":50632116633874,"sku":"9780814437629","price":13.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_436a3816-5ade-4654-98c4-76078e61acbc.jpg?v=1732789670","url":"https:\/\/surprise-castle.myshopify.com\/products\/the-etiquette-edge-modern-manners-for-business-success-9780814437629","provider":"Surprise Castle","version":"1.0","type":"link"}