{"product_id":"the-employee-experience-advantage-how-to-win-the-war-for-talent-by-giving-employees-the-workspaces-they-want-the-tools-they-need-and-a-culture-they-9781119321620","title":"The Employee Experience Advantage: How to Win the War for Talent by Giving Employees the Workspaces They Want, the Tools They Need, and a Culture They","description":"\u003cp\u003e\u003cb\u003eResearch Shows Organizations That Focus on Employee Experience Far Outperform Those That Don't\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eRecently a new type of organization has emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find and hire the best people, make work more engaging, and improve overall performance. \u003ci\u003eThe Employee Experience Advantage\u003c\/i\u003e is the first book of its kind to tackle this emerging topic that is becoming the #1 priority for business leaders around the world. Although everyone talks about employee experience nobody has really been able to explain concretely what it is and how to go about designing for it...until now.\u003c\/p\u003e \u003cp\u003eHow can organizations truly create a place where employees want to show up to work versus need to show up to work? For decades the business world has focused on measuring employee engagement meanwhile global engagement scores remain at an all time low despite all the surveys and institutes that been springing up tackle this problem. Clearly something is not working. Employee engagement has become the short-term adrenaline shot that organizations turn to when they need to increase their engagement scores. Instead, we have to focus on designing employee experiences which is the long term organizational design that leads to engaged employees. This is the only long-term solution. Organizations have been stuck focusing on the cause instead of the effect. The cause is employee experience; the effect is an engaged workforce.\u003c\/p\u003e \u003cp\u003eBacked by an extensive research project that looked at over 150 studies and articles, featured extensive interviews with over 150 executives, and analyzed over 250 global organizations, this book clearly breaks down the three environments that make up every single employee experience at every organization around the world and how to design for them. These are the cultural, technological, and physical environments. This book explores the attributes that organizations need to focus on in each one of these environments to create COOL spaces, ACE technology, and a CELEBRATED culture. Featuring exclusive case studies, unique frameworks, and never before seen research, \u003ci\u003eThe Employee Experience Advantage\u003c\/i\u003e guides readers on a journey of creating a place where people actually want to show up to work.\u003c\/p\u003e \u003cp\u003eReaders will learn: \u003c\/p\u003e \u003cul\u003e \u003cli\u003eThe trends shaping employee experience\u003c\/li\u003e \u003c\/ul\u003e \u003cul\u003e \u003cli\u003eHow to evaluate their own employee experience using the Employee Experience Score\u003c\/li\u003e \u003c\/ul\u003e \u003cul\u003e \u003cli\u003eWhat the world's leading organizations are doing around employee experience\u003c\/li\u003e \u003c\/ul\u003e \u003cul\u003e \u003cli\u003eHow to design for technology, culture, and physical spaces\u003c\/li\u003e \u003c\/ul\u003e \u003cul\u003e \u003cli\u003eThe role people analytics place in employee experience\u003c\/li\u003e \u003c\/ul\u003e \u003cul\u003e \u003cli\u003eFrameworks for how to actually create employee experiences\u003c\/li\u003e \u003c\/ul\u003e \u003cul\u003e \u003cli\u003eThe role of the gig economy\u003c\/li\u003e \u003c\/ul\u003e \u003cul\u003e \u003cli\u003eThe future of employee experience\u003c\/li\u003e \u003c\/ul\u003e \u003cul\u003e \u003cli\u003eNine types of organizations that focus on employee experience\u003c\/li\u003e \u003c\/ul\u003e \u003cul\u003e \u003cli\u003eAnd much more \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eThere is no question that engaged employees perform better, aspire higher, and achieve more, but you can't create employee engagement without designing employee experiences first. It's time to rethink your strategy and implement a real-world framework that focuses on how to create an organization where people want to show up to work. \u003ci\u003eThe Employee Experience Advantage\u003c\/i\u003e shows you how to do just that.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eJACOB MORGAN\u003c\/b\u003e is a best-selling author, keynote speaker, futurist, and co-founder of The Future of Work Community, a brand council of the world's leading organizations exploring how the workplace is changing. A highly sought after expert worldwide, he is regularly featured in media publications such as \u003ci\u003eForbes, Inc., The Wall Street Journal, \u003c\/i\u003e and many others. He has a regular podcast show on iTunes and a weekly show on Youtube where he shares inspiring and motivational videos on the future of work. He is the bestselling author of \u003ci\u003eThe Future of Work\u003c\/i\u003e and \u003ci\u003eThe Collaborative Organization\u003c\/i\u003e. Jacob lives in Alameda, California with his wife, daughter, and two dogs. To learn more about Jacob and get access to his content visit: TheFutureOrganization.com or email him: Jacob@TheFutureOrganization.com\u003cbr\u003e\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":50461888381202,"sku":"9781119321620","price":20.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_6c41968c-7057-460c-855d-e522ed130bf9.jpg?v=1730083137","url":"https:\/\/surprise-castle.myshopify.com\/products\/the-employee-experience-advantage-how-to-win-the-war-for-talent-by-giving-employees-the-workspaces-they-want-the-tools-they-need-and-a-culture-they-9781119321620","provider":"Surprise Castle","version":"1.0","type":"link"}