{"product_id":"the-communication-problem-solver-simple-tools-and-techniques-for-busy-managers-9780814413081","title":"The Communication Problem Solver: Simple Tools and Techniques for Busy Managers","description":"\u003cp\u003e\u003cstrong\u003eLearn the simple communication tools and techniques that busy yet successful managers use to constantly drive productivity and business success. \u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eManagement trainer and consultant Nannette Carroll has spent her career instilling top-flight communication skills in managers to keep their staffs productive and collaborative. In this detailed guide to workplace communication, she shares her best problem-solving techniques to resolve the people issues that derail productivity and guides you through an analysis of your own communication skills to help you overcome personal roadblocks to success.\u003c\/p\u003e\u003cp\u003e\u003cem\u003eThe Communication Problem Solver\u003c\/em\u003e teaches you how to: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eset clear expectations;\u003c\/li\u003e\n\u003cli\u003eask questions that will uncover important facts;\u003c\/li\u003e\n\u003cli\u003esharpen listening skills to grasp information better in every conversation;\u003c\/li\u003e\n\u003cli\u003eavoid imprecise judgments based on emotional reactions;\u003c\/li\u003e\n\u003cli\u003eprovide useful feedback;\u003c\/li\u003e\n\u003cli\u003eencourage collaborative interactions;\u003c\/li\u003e\n\u003cli\u003edelegate more effectively;\u003c\/li\u003e\n\u003cli\u003eimprove performance discussions using observable facts;\u003c\/li\u003e\n\u003cli\u003eand build trusting and lasting relationships.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eEasily accessible and packed with real-world management examples and tangible solutions to managers' most common communication challenges, \u003cem\u003eThe Communication Problem Solver\u003c\/em\u003e is the key to helping any leader immediately increase their effectiveness.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003eNANNETTE RUNDLE CARROLL is a popular speaker, management trainer, and communications consultant. She is also a top-rated faculty member with the American Management Association. \u003cbr\u003e","brand":"Amacom","offers":[{"title":"Default Title","offer_id":50413295993106,"sku":"9780814413081","price":14.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_5a5d55b1-424a-4fcb-bfa7-a9bed8d194e6.jpg?v=1729352426","url":"https:\/\/surprise-castle.myshopify.com\/products\/the-communication-problem-solver-simple-tools-and-techniques-for-busy-managers-9780814413081","provider":"Surprise Castle","version":"1.0","type":"link"}