{"product_id":"the-art-of-it-management-practical-tools-techniques-and-people-skills-9781780172903","title":"The Art of It Management: Practical Tools, Techniques and People Skills","description":"Being an IT manager for the first time can be daunting. With a focus on practical advice, this book will provide you with hints, tips and examples from the world of IT management, showing you that management is about people rather than process; it is an art rather than a science. All the stories you will read in this book are true; all the advice has been personally tried and tested; all the tools and techniques have been applied by other aspiring leaders with positive results.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003eDr Robina Chatham has over 30 years' experience in IT. She has held positions ranging from Project Manager to European CIO of a merchant bank and Lecturer. Robina now specialises in management development and executive coaching. Her prime focus is on helping senior managers to develop political acumen and master the art of influencing others.\u003cbr\u003e","brand":"BCS, the Chartered Institute for IT","offers":[{"title":"Default Title","offer_id":50856700084498,"sku":"9781780172903","price":38.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_48b2cd74-3cf4-41f0-aa00-e82780235ef5.jpg?v=1737510309","url":"https:\/\/surprise-castle.myshopify.com\/products\/the-art-of-it-management-practical-tools-techniques-and-people-skills-9781780172903","provider":"Surprise Castle","version":"1.0","type":"link"}