{"product_id":"the-art-of-connecting-how-to-overcome-differences-build-rapport-and-communicate-effectively-with-anyone-9780814431863","title":"The Art of Connecting: How to Overcome Differences, Build Rapport, and Communicate Effectively with Anyone","description":"\u003cp\u003e\u003cstrong\u003eThis useful resource reveals five core principles and presents corresponding, specific strategies for overcoming communications barriers and connecting effectively with anyone, regardless of professional, generational, ethnic, cultural, or other differences.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eIn an increasingly diverse workplace, it's more important and challenging than ever to communicate well. We must build bridges that cross our differences to connect our similarities.\u003c\/p\u003e\u003cp\u003e\u003cem\u003eThe Art of Connecting\u003c\/em\u003e explains how the most skillful connectors can shift perspectives -- to see a situation from three points of view: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\"me,\"\u003c\/li\u003e\n\u003cli\u003e\"you,\"\u003c\/li\u003e\n\u003cli\u003eand \"them.\" \u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eAll the principles and strategies are brought to life through absorbing examples and scenarios, plus engaging descriptions of \"masters of connection\" -- like famed National Public Radio interviewer Terry Gross -- doing what they do.\u003c\/p\u003e\u003cp\u003eThere is always a bridge. \u003cem\u003eThe Art of Connecting\u003c\/em\u003e shows how to find it -- every time.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e Claire Raines (Denver, CO) is a leading expert on generations in the workplace and is the author or coauthor of five previous books on the topic, including \u003ci\u003eGenerations at Work\u003c\/i\u003e. Lara Ewing (Indian Hills, CO) is a specialist in major change projects and leadership development. She has worked with such clients as Diners Club, Sun Microsystems, Baptist Hospital Systems, and American Express Bank. \u003c\/p\u003e\u003cbr\u003e","brand":"Amacom","offers":[{"title":"Default Title","offer_id":50413303529746,"sku":"9780814431863","price":14.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_256fad0d-223b-4e2e-b9c5-87a31df2dcfe.jpg?v=1729352465","url":"https:\/\/surprise-castle.myshopify.com\/products\/the-art-of-connecting-how-to-overcome-differences-build-rapport-and-communicate-effectively-with-anyone-9780814431863","provider":"Surprise Castle","version":"1.0","type":"link"}