{"product_id":"telephone-triage-for-obstetrics-gynecology-9781496362414","title":"Telephone Triage for Obstetrics \u0026 Gynecology","description":"Provide top-level obstetrics and gynecology telephone triage that is safe, efficient, and effective, with \u003cb\u003e\u003ci\u003eTelephone Triage for Obstetrics \u0026amp; Gynecology\u003c\/i\u003e\u003c\/b\u003e\u003cb\u003e, 3rd Edition.\u003c\/b\u003e \u003cp\u003e\u003c\/p\u003eThis at-your-fingertips guide offers a wide range of current, evidence-based protocols, backed by proven patient-questioning techniques, quick-reference charts, and real-life patient scenarios. Adaptable to private practice, hospital, clinic, or call center, this invaluable guide will help ensure that your telephone triage standards stay high, while your practice serves individual patient situations with empathy and accuracy, right from the start. \u003cp\u003e\u003c\/p\u003e\u003cb\u003eBe expertly guided through the telephone triage rigors of data-gathering, protocols, and patient education, with these vital features: \u003c\/b\u003e\u003cul\u003e\n\u003cli\u003e\n\u003ci\u003eNEW \u003c\/i\u003e\u003cb\u003echapter on incorporating internet research\u003c\/b\u003e into advice on specific protoc\u003c\/li\u003e\n\u003ci\u003eNEW \u003c\/i\u003e\u003cb\u003eand expanded protocols\u003c\/b\u003e that offer updated content on preconceptual screening, infectious disease impacts on pregnancy, infertility management, and emergency contraception\u003cli\u003e\n\u003cb\u003eQuick-reference sections\u003c\/b\u003e that arrange protocols alphabetically for fast locating\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eEasy-to-follow, data-gathering, flowchart format\u003c\/b\u003e that helps you quickly determine the nature and urgency of the caller's problem, and choose the appropriate intervention\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eEasy-to-explain patient-education sections\u003c\/b\u003e after each protocol \u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eBasic Triage Assessment Forms\u003c\/b\u003e that address specific problems and require vital patient data\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eGuidance on developing \"telephone charisma\"\u003c\/b\u003e and the power of sympathetic listening\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eEffective patient questioning techniques\u003c\/b\u003e --pertinent questions to ask, types of questions, time management, getting clarification\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eReal-life call scenarios\u003c\/b\u003e that point out problems with not listening fully to the patient, skipping relevant questions, or exerting judgments\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eCovers telephone triage basics, including\u003c\/b\u003e logistical and legal considerations, assessments, telephone communication basics and challenges, and more\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eOffers obstetric protocols, including\u003c\/b\u003e overviews of preconceptual and infertility, early management of unintended pregnancy, fetal prenatal screening, early pregnancy evaluation and surveillance, and more\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eOffers gynecologic protocols, including\u003c\/b\u003e overviews of abnormal bleeding and spotting, amenorrhea, barrier contraceptives, breast complaints, emergency contraception, injectable contraceptives, intrauterine contraception, menopausal concerns, and more\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eVital guidance\u003c\/b\u003e for all gynecologic nurses, obstetric nurses, certified nurse midwives, OB\/GYN nurse practitioners, all triage nurses, and health professionals at call centers\u003c\/li\u003e\n\u003c\/ul\u003e \u003cbr\u003e\u003cb\u003eYour book purchase includes a complimentary download of the enhanced eBook for iOS(TM), Android(TM), PC, and Mac.\u003c\/b\u003e Take advantage of these practical features that will improve your eBook experience: \u003cul\u003e\n\u003cli\u003eThe ability to download the eBook on multiple devices at one time--providing a seamless reading experience online or offline\u003c\/li\u003e\n\u003cli\u003ePowerful search tools and smart navigation cross-links that allow you to search within this book, or across your entire library of VitalSource eBooks\u003c\/li\u003e\n\u003cli\u003eMultiple viewing options that enable you to scale images and text to any size without losing page clarity, as well as responsive design\u003c\/li\u003e\n\u003cli\u003eThe ability to highlight text and add notes with one click\u003c\/li\u003e\n\u003c\/ul\u003e \u003cbr\u003e\u003cb\u003eAbout the Clinical Editors\u003c\/b\u003e \u003cp\u003e\u003c\/p\u003eVicki E. Long, DNP, RN, CNM, is an Assistant Professor at the School of Nursing, University of South Carolina Aiken. \u003cp\u003e\u003c\/p\u003ePatricia C. McMullen, PhD, JD, WHNP-BC, RN, FAANP, FAAN, is a Professor and Dean of the School of Nursing, The Catholic University of America, Washington, DC. \u003cbr\u003e\u003cbr\u003e","brand":"LWW","offers":[{"title":"Default Title","offer_id":50566582862098,"sku":"9781496362414","price":95.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_829d420c-1e07-4dca-a36a-5c6a0e858192.jpg?v=1731902591","url":"https:\/\/surprise-castle.myshopify.com\/products\/telephone-triage-for-obstetrics-gynecology-9781496362414","provider":"Surprise Castle","version":"1.0","type":"link"}