{"product_id":"talking-on-eggshells-soft-skills-for-hard-conversations-9781608688494","title":"Talking on Eggshells: Soft Skills for Hard Conversations","description":"\u003cstrong\u003eSilver winner of the 2023 \u003cem\u003eForeword\u003c\/em\u003e INDIES award for business \u0026amp; economics by \u003cem\u003eForeword Reviews\u003c\/em\u003e\u003cbr\u003e \u003c\/strong\u003e\u003cbr\u003e Want to know how to speak up instead of shut down, face challenges head-on instead of run the other way, and keep your cool even when others don't? \u003cem\u003eTalking on Eggshells\u003c\/em\u003e shows you how. This inspiring book shares everyday character-building situations and offers examples of what to say and not to say so you'll never be tongue-tied or tongue-twisted again. \u003cp\u003e\u003c\/p\u003e Sam Horn's relatable, real-life stories and energizing, instantly usable insights will help you think on your feet, reduce stress, and deal more proactively and diplomatically with bosses, coworkers, customers, friends, family members, partners, children, even that date who just ghosted you. You'll love this go-to guide for clearly communicating what you want and need to get the results you desire and deserve. \u003cp\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cstrong\u003eSam Horn\u003c\/strong\u003e is the founder and CEO of the Intrigue Agency and the Tongue Fu!(R) Training Institute. As a communication strategist, she helps people design and deliver one-of-a-kind presentations, pitches, books, businesses, and brands that scale their impact -- for good. She is an in-demand keynoter and trainer for organizations like Intel, Oracle, and Accenture. Her three TEDx talks and numerous books (including \u003cem\u003eTongue Fu!\u003c\/em\u003e, \u003cem\u003ePOP!\u003c\/em\u003e, and \u003cem\u003eGot Your Attention?\u003c\/em\u003e) have been featured in the \u003cem\u003eNew York Times\u003c\/em\u003e, \u003cem\u003eFast Company\u003c\/em\u003e, and \u003cem\u003eForbes\u003c\/em\u003e. Her home office is in Austin, Texas. \u003cp\u003e\u003c\/p\u003e SamHorn.com \u003cbr\u003e\u003cbr\u003e","brand":"New World Library","offers":[{"title":"Default Title","offer_id":50617234129170,"sku":"9781608688494","price":14.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_12b2a63c-ecc9-4217-9735-0122f6f6560e.jpg?v=1732514072","url":"https:\/\/surprise-castle.myshopify.com\/products\/talking-on-eggshells-soft-skills-for-hard-conversations-9781608688494","provider":"Surprise Castle","version":"1.0","type":"link"}