{"product_id":"stop-complainers-and-energy-drainers-how-to-negotiate-work-drama-to-get-more-done-9781118492963","title":"Stop Complainers and Energy Drainers: How to Negotiate Work Drama to Get More Done","description":"\u003cb\u003eTurn constant complainers into productive contributors\u003c\/b\u003e \u003cp\u003eConstant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In Stop Complainers and Energy Drainers, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover how to influence others to accomplish your purpose. \u003ci\u003eStop Complainers and Energy Drainers\u003c\/i\u003e uses scenarios, engaging questions, and survey results to provide strategies that can be implemented immediately.\u003c\/p\u003e \u003cul\u003e \u003cli\u003eShows how to identify complainers and time drainers\u003c\/li\u003e \u003cli\u003eProvides forms to help prepare for discussions, suggested language to show up powerfully, and encouragement to apply strategies\u003c\/li\u003e \u003cli\u003eOffers concrete phrases and tactics to refocus a complainer and end unproductive conversations\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003ci\u003eStop Complainers and Energy Drainers\u003c\/i\u003e is research-driven and focused on how to identify as well as manage conversations with \"venters,\" complainers, whiners, and energy drainers. With these guidelines for communication, you'll see powerful results, improved relationships, and increased confidence.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eLINDA SWINDLING\u003c\/b\u003e is a workplace communication expert. She began negotiating work drama first as a successful attorney and mediator and later as a keynote speaker, executive coach, and strategic consultant. A Certified Speaking Professional (CSP) and president of Journey On, she is the author of the popular Passports to Success series, which offers thirteen titles on workplace and communication issues. Visit her at \u003cb\u003ewww.StopComplainers.com.\u003c\/b\u003e\u003c\/p\u003e\u003cbr\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":50414756364562,"sku":"9781118492963","price":12.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_2f008365-1581-41cd-8b8a-b150e290b720.jpg?v=1729382193","url":"https:\/\/surprise-castle.myshopify.com\/products\/stop-complainers-and-energy-drainers-how-to-negotiate-work-drama-to-get-more-done-9781118492963","provider":"Surprise Castle","version":"1.0","type":"link"}