{"product_id":"social-capital-in-healthcare-how-trust-and-teamwork-drive-organizational-excellence-9781394312658","title":"Social Capital in Healthcare: How Trust and Teamwork Drive Organizational Excellence","description":"\u003cp\u003e\u003cb\u003eHarness the power of social capital to improve the efficacy and efficiency of healthcare organizations\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003eWritten by Thomas Lee, Chief Medical Officer at Press Ganey, \u003ci\u003eSocial Capital in Healthcare\u003c\/i\u003e describes a new and powerful framework for improving healthcare, arguing that managers should approach the work of building trust, teamwork, and high reliability with the same intensity and discipline as CFOs use when managing the finances of their organizations. \u003c\/p\u003e\u003cp\u003eLee's powerful framework integrates management priorities such as safety, quality, patient experience, and workforce resilience\/burnout\/loyalty, demonstrating through data that these \"silos\" are in fact intertwined, and the work of improving them is best taken on with a single focus: improving social capital. \u003c\/p\u003e\u003cp\u003eIn this book, readers will learn about: \u003c\/p\u003e\u003cul\u003e \u003cli\u003eKey social capital themes in healthcare, including trust, respect, connectedness, and teamwork\u003c\/li\u003e \u003cli\u003eThe necessity of social capital in healthcare due to changes in medicine, patients, and society\u003c\/li\u003e \u003cli\u003eBuilding social capital through transitivity, reciprocity, bridging connections, and driving the right values\u003c\/li\u003e \u003cli\u003eSocial capital initiatives at institutions such as the Mayo Clinic, Houston Methodist, and Vanderbilt University Medical Center\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eDrawing upon deeply respected work from sociology, psychology, and business strategy, \u003ci\u003eSocial Capital in Healthcare\u003c\/i\u003e earns a well-deserved spot on the bookshelves of all forward-thinking healthcare executives, managers, and consultants.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eTHOMAS H. LEE, MD, \u003c\/b\u003e is the Chief Medical Officer of Press Ganey and the Editor-in-Chief of NEJM Catalyst. He is a practicing physician at Brigham and Women's Hospital, and has 18 years' experience as a senior leader at Mass-General Brigham. He's an expert in healthcare strategy and policy and a member of the Panel of Health Advisors of the Congressional Budget Office.\u003cbr\u003e\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":51185794154770,"sku":"9781394312658","price":34.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_64927ecd-f845-49fa-a064-7f3c603ae48c.jpg?v=1744587983","url":"https:\/\/surprise-castle.myshopify.com\/products\/social-capital-in-healthcare-how-trust-and-teamwork-drive-organizational-excellence-9781394312658","provider":"Surprise Castle","version":"1.0","type":"link"}