{"product_id":"punching-in-one-mans-undercover-adventures-on-the-front-lines-of-americas-best-known-companies-9780060849672","title":"Punching in: One Man's Undercover Adventures on the Front Lines of America's Best-Known Companies","description":"\u003cp\u003eDuring a two-year urban adventure through the world of commerce, journalist Alex Frankel proudly wore the brown uniform of the UPS driver, folded endless stacks of T-shirts at Gap, brewed espressos for the hordes at Starbucks, interviewed (but failed to get hired) at Whole Foods, enrolled in management training at Enterprise Rent-A-Car, and sold iPods at the Apple Store.\u003c\/p\u003e\u003cp\u003eIn this lively and entertaining narrative, Frankel takes readers on a personal journey into the land of front-line employees to discover why some workers are so eager to drink the corporate Kool-Aid and which companies know how to serve it up best. \u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cb\u003e\u003ci\u003eFrankel, Alex:\u003c\/i\u003e\u003c\/b\u003e - \u003cp\u003eAlex FrankeL is a writer based in San Francisco. He has written about business culture and adventure for \u003cem\u003eWired\u003c\/em\u003e, \u003cem\u003eFast Company\u003c\/em\u003e, \u003cem\u003eThe New York Times Magazine\u003c\/em\u003e, and \u003cem\u003eOutside\u003c\/em\u003e, and he is the author of \u003cem\u003eWordcraft: The Art of Turning Little Words into Big Business\u003c\/em\u003e.\u003c\/p\u003e","brand":"Harper Business","offers":[{"title":"Default Title","offer_id":51811640606994,"sku":"9780060849672","price":12.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_3fc10fa3-961e-4377-8bc5-210b5f1c7fd1.jpg?v=1766487118","url":"https:\/\/surprise-castle.myshopify.com\/products\/punching-in-one-mans-undercover-adventures-on-the-front-lines-of-americas-best-known-companies-9780060849672","provider":"Surprise Castle","version":"1.0","type":"link"}