{"product_id":"multicultural-manners-essential-rules-of-etiquette-for-the-21st-century-9780471684282","title":"Multicultural Manners: Essential Rules of Etiquette for the 21st Century","description":"Both highly informative and entertaining, \u003ci\u003eMulticultural Manners\u003c\/i\u003e gives readers the understanding they need, the perfect words to say, and the correct behavior to use in a wide range of cross-cultural situations. This incisive and award-winning guide to etiquette features completely updated etiquette guidelines with special emphasis on post-September 11 culture clashes as well as a brand-new section that demystifies unfamiliar cultures in the news. Norine Dresser identifies key cross-cultural hot spots and suggests methods that foster respect for diversity. Readers will discover the dos and don'ts of successful business and social interaction, detailed tips on avoiding embarrassment in a variety of social settings, amusing firsthand accounts of cultural gaffes, a breakdown of customs, religions, languages, and ethnicities for seventy different countries, and appropriate etiquette for innumerable settings.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eNORINE DRESSER\u003c\/b\u003e is a professional consultant, speaker, folklorist, and educator. From 1993 to 2001, she wrote the award-winning \"Multicultural Manners\" column for the \u003ci\u003eLos Angeles Times\u003c\/i\u003e. Dresser has been interviewed on the Voice of America and numerous other radio and TV shows.\u003c\/p\u003e\u003cbr\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":50627865379090,"sku":"9780471684282","price":15.99,"currency_code":"USD","in_stock":true}],"url":"https:\/\/surprise-castle.myshopify.com\/products\/multicultural-manners-essential-rules-of-etiquette-for-the-21st-century-9780471684282","provider":"Surprise Castle","version":"1.0","type":"link"}