{"product_id":"micromessaging-why-great-leadership-is-beyond-words-9780071467575","title":"Micromessaging: Why Great Leadership Is Beyond Words","description":"\u003cp\u003e\u003cb\u003eShould you sweat the small stuff?\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eAbsolutely, says Stephen Young-especially when it comes to those critical behaviors that can make or break performance. The reason is simple: no matter what you think you're saying, your words, gestures, and tone of voice can actually communicate something entirely different.\u003c\/p\u003e\u003cp\u003eToo often, negative micromessages undermine morale, business opportunities, and ultimately your organization. \u003ci\u003eMicromessaging\u003c\/i\u003e examines the nuanced behaviors that we all blindly use and react to in our dealings with others. Yet as Young points out, these micromessages can reveal a lot about our own-and our superiors'-biases and preconceived notions. Learning how to constructively address these behaviors can bring about positive change.\u003c\/p\u003e\u003cp\u003eYoung offers a common language for encouraging open discussion in the workplace, along with skills to identify and address familiar micromessages; tools for deploying microadvantages; and real-life workplace scenarios, self-assessments, and solutions that help readers interpret and alter ingrained behaviors and their effects. He delivers valuable information on\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eCruicial leadership skills and how to acquire them\u003c\/li\u003e\n\u003cli\u003eUniversal workplace cultural issues\u003c\/li\u003e\n\u003cli\u003eHow expectations affect the performance of others\u003c\/li\u003e\n\u003cli\u003eWays to speak fairly, not falsely\u003c\/li\u003e\n\u003cli\u003eTechniques that eliminate group think\u003c\/li\u003e\n\u003cli\u003eHow to reset the \"filters\" you use to \"screen\" others\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eBased on research from MIT, Young's approach has already helped numerous Fortune 500 clients, including Merck, Intel, Lockheed Martin, Starbucks, IBM, Boeing, Wells Fargo, Bank of America, Cisco, and Raytheon to increase leadership effectiveness. With its proven wisdom, you can experience what so many business executives worldwide have discovered and make it a powerful part of your leadership skill set.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eFor more than a decade, organizational guru \u003cb\u003eStephen Young\u003c\/b\u003e has brought his powerful message about micromessaging and leadership to executives in businesses spanning fifteen countries. In 2002, Young founded Insight Education Systems, a management consulting firm specializing in leadership and organizational development, applying these concepts to nearly 10% of the Fortune 500 and many of their CEOs and leadership teams. Previously, as Senior Vice President at JP Morgan Chase he managed the firm's worldwide diversity strategy. Under his leadership, the company garnered numerous awards including the Catalyst Award and \u003ci\u003eFortune\u003c\/i\u003e magazine's list of Top 50 Companies for Minorities, and it was ranked as the #1 company for diversity by \u003ci\u003eInc.\u003c\/i\u003e magazine.\u003c\/p\u003e\u003cbr\u003e","brand":"McGraw-Hill Companies","offers":[{"title":"Default Title","offer_id":50844031156498,"sku":"9780071467575","price":21.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_8c188339-04e3-4c3c-8142-216d744dd332.jpg?v=1737307593","url":"https:\/\/surprise-castle.myshopify.com\/products\/micromessaging-why-great-leadership-is-beyond-words-9780071467575","provider":"Surprise Castle","version":"1.0","type":"link"}