{"product_id":"management-basics-in-easy-steps-9781840788501","title":"Management Basics in Easy Steps","description":"\u003cp\u003e\u003cstrong\u003eManagement Basics in easy steps, 2nd edition\u003c\/strong\u003e offers practical tips, information and common-sense advice based on the author's 40 years' hands-on experience of management - now updated to reflect advances in technology and changes in the wider working environment.\u003c\/p\u003e \u003cp\u003eWhether you are an experienced manager or about to take up your first management job, \u003cstrong\u003eManagement Basics in easy steps, 2nd edition\u003c\/strong\u003e will be of real help to you in the workplace. It is a lively, easy-to-read book, full of tips and simple, practical things that have been put into practice in the real world and shown to work where it matters - in the workplace. Tony Rossiter's clear, humorous writing style and comprehensive content make \u003cstrong\u003eManagement Basics in easy steps, 2nd edition\u003c\/strong\u003e a compelling must-read for anyone with a management role. His management tips and advice will show you: \u003c\/p\u003e \u003cli\u003eHow people skills help you put into practice all the technical skills needed by a manager\u003c\/li\u003e \u003cli\u003eHow to manage your staff, your colleagues, your customers and even your boss\u003c\/li\u003e \u003cli\u003eHow to organise yourself and make the most effective use of your time\u003c\/li\u003e \u003cli\u003eHow to focus on the vital 20% of your work that accounts for most of the results\u003c\/li\u003e \u003cli\u003eHow to win the respect and trust of your team and make it the best\u003c\/li\u003e \u003cli\u003eHow to select the right person to join your team\u003c\/li\u003e \u003cli\u003eThe art of effective delegation\u003c\/li\u003e \u003cli\u003eHow to make effective use of digital tools, online networks and social media\u003c\/li\u003e \u003cli\u003eHow to cope with change and see it not as a threat but as a great opportunity\u003c\/li\u003e \u003cp\u003eThis second edition has been revised to include the changes in management practices since the first edition, which was published in 2011, including: \u003c\/p\u003e \u003cli\u003eThe increased importance and use of digital tools, business and performance management software, and social networks (e.g. LinkedIn, Slack, Yammer, Scoro, Twitter, Facebook) \u003c\/li\u003e \u003cli\u003eIncreased focus on diversity and inclusion\u003c\/li\u003e \u003cli\u003eImplications of new data protection legislation\u003c\/li\u003e \u003cli\u003eLess tolerance of unacceptable workplace behaviour such as bullying and sexual harassment\u003c\/li\u003e \u003cli\u003eMore recognition of the importance of the culture of an organisation\u003c\/li\u003e \u003cli\u003eA move away from traditional, command-and-control hierarchies towards more flexible working - working from home, better work\/life balance, teamwork, collaboration, matrix structures, trusting and empowering those at the coal-face\u003c\/li\u003e \u003cli\u003eA move away from fixed appraisal systems and formal training towards continuous feedback, coaching and personal learning (e-learning, distance learning) \u003c\/li\u003e \u003cli\u003eMore refined recruitment (use of LinkedIn etc) \u003c\/li\u003e \u003cp\u003e\u003ci\u003eComes with useful worksheets - a complete guide for easy reference. \u003c\/i\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cb\u003e\u003ci\u003eRossiter, Tony:\u003c\/i\u003e\u003c\/b\u003e - \u003cb\u003eTony Rossiter\u003c\/b\u003e is a successful management consultant and trainer for management and communication skills courses. He's also an author of non-fiction books and a freelance writer with regular articles in a range of national magazines. Tony Rossiter lives in North Yorkshire, United Kingdom.","brand":"In Easy Steps","offers":[{"title":"Default Title","offer_id":50433260323090,"sku":"9781840788501","price":11.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_a672e6a0-40a5-4995-b929-a6e20942305e.jpg?v=1729565020","url":"https:\/\/surprise-castle.myshopify.com\/products\/management-basics-in-easy-steps-9781840788501","provider":"Surprise Castle","version":"1.0","type":"link"}