{"product_id":"make-difficult-people-disappear-9781118273807","title":"Make Difficult People Disappear","description":"\u003cb\u003eSave your organization by building the skills to deal with difficult people\u003c\/b\u003e \u003cp\u003eWe all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable \u003ci\u003eMake Difficult People Disappear\u003c\/i\u003e, the skills and strategic plan needed to change your mindset are told through a clear, concise story. By first understanding the four main personality types in the workplace, Commander, Organizer, Relater, and Entertainer, readers can then devise effective strategies for diffusing unproductive and damaging behavior.\u003c\/p\u003e \u003cp\u003eThis book serves to change the mindset and behavior of people who deal with difficulty on a regular basis.\u003c\/p\u003e \u003cul\u003e \u003cli\u003eWofford describes how through understanding our behavior differences and natural reactions to stress, that utilizing a plan based on these differences the difficulty simply seems to disappear\u003c\/li\u003e \u003cli\u003eAdvises everyone from frustrated executives to entrepreneurs tired of dealing with difficult people who suck the life out of their organizations\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eComplete with a step-by-step action plan, \u003ci\u003eMake Difficult People Disappear\u003c\/i\u003e serves to replenish your confidence and build skills in leading those who until now you didn't know how to manage and felt there was no choice but to continue to deal with or ignore.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eMONICA WOFFORD\u003c\/b\u003e, CSP, is the CEO of Contagious Companies, Inc., a training and consulting firm specializing in the transformation of managers from those promoted, but perhaps not prepared, into high performing leaders. She's had the privilege of working with organizations such as Est?e Lauder, the United States Mint, the FAA, SeaWorld, and the Department of Education, and has engaged audiences in all fifty United States and seventeen countries. When not serving clients and leading her own team, Monica is an active member of the National Speakers Association and the International Society for Performance Improvement.\u003cbr\u003e\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":50912568738066,"sku":"9781118273807","price":15.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_3fa3dab1-edf6-4823-8a90-b898aa46f902.jpg?v=1738774354","url":"https:\/\/surprise-castle.myshopify.com\/products\/make-difficult-people-disappear-9781118273807","provider":"Surprise Castle","version":"1.0","type":"link"}