{"product_id":"learning-servicenow-second-edition-administration-and-development-on-the-now-platform-for-powerful-it-automation-9781788837040","title":"Learning ServiceNow - Second Edition: Administration and development on the Now platform, for powerful IT automation","description":"\u003cp\u003e\u003cstrong\u003eIT service management automation at your fingertips\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eKey Features: \u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eLearn to leverage ServiceNow's capabilities for improved IT automation by following step-by-step, practical instructions\u003c\/li\u003e\n\u003cli\u003eBuild core administration, development, and maintenance skills with IT service management in ServiceNow\u003c\/li\u003e\n\u003cli\u003eImprove your workflow efficiency by designing and creating responsive and automated workflows, business logic, and front-end automation\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eBook Description: \u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eThis book is an updated version of Learning ServiceNow, that will cover the new and updated features of the ServiceNow platform.It will show you how to put important ServiceNow features to work in the real world, while introducing key concepts via examples of managing and automating IT services. It'll help you build a solid foundation of knowledge, and will demonstrate how to effectively implement and configure modules within ServiceNow. We'll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows. We also cover other key elements of ServiceNow, such as notifications, security, reporting, and custom development. You will learn how to improve and automate your business' workflow and processes. By the end of this book, you will be able to successfully configure and manage ServiceNow like a pro.\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhat You Will Learn: \u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eRead and write clear, effective code for the ServiceNow platform\u003c\/li\u003e\n\u003cli\u003eIdentify and avoid common pitfalls and missteps that could seriously impact future progress and upgradeability\u003c\/li\u003e\n\u003cli\u003eUse debugging tools to troubleshoot when things go wrong\u003c\/li\u003e\n\u003cli\u003eDiscover tips and tricks from top ServiceNow developers, architects, and administrators. Find out what the pros wish they knew when they were starting out\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWho this book is for: \u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eThis book is for IT professionals and administrators who are planning to or are already trying to implement ServiceNow in their organization for Enterprise IT service management tasks.\u003c\/p\u003e\u003cp\u003eSome familiarity with web technologies (JavaScript) would be helpful. Prior ServiceNow experience is not necessary.\u003cbr\u003e\u003c\/p\u003e","brand":"Packt Publishing","offers":[{"title":"Default Title","offer_id":50433220641042,"sku":"9781788837040","price":50.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_f35ee0e9-06b4-4ec6-b876-4a691c3cc243.jpg?v=1729563218","url":"https:\/\/surprise-castle.myshopify.com\/products\/learning-servicenow-second-edition-administration-and-development-on-the-now-platform-for-powerful-it-automation-9781788837040","provider":"Surprise Castle","version":"1.0","type":"link"}