{"product_id":"leading-travel-and-tourism-retail-how-businesses-can-sustainably-capture-new-profits-in-shopping-tourism-9781398609501","title":"Leading Travel and Tourism Retail: How Businesses Can Sustainably Capture New Profits in Shopping Tourism","description":"\u003cp\u003e\u003cb\u003eDeepen your understanding of how to adapt to international travellers' different needs and backgrounds. Harness the burgeoning levels of tourism and learn everything you need to engage travellers with your business and spending money.\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003eThe modern traveller is complex, even more so in a post-pandemic world. International consumers are in search of memorable experiences that make them feel special and, ideally, share those experiences with others and bring those feelings home with them. While wanting to be more adventurous, they also want to make their trip safe and special while minimizing their impact on the environment. \u003cp\u003e\u003c\/p\u003e\u003cb\u003e\u003ci\u003eLeading Travel and Tourism Retail\u003c\/i\u003e\u003c\/b\u003e is an invaluable guide for any professional involved in the world of retail, including consumer brands, retailers, hospitality, landlords, politicians, airports, transportation and technology groups. \u003cp\u003e\u003c\/p\u003eEngaging and accessible, this book covers everything from assessing the competitive market situation to product adaptation, ESG, human talent management, accessing funding, political considerations, and the role of technology and data. It offers a unique glimpse behind the inner workings of some of the best-known brands in the world across airports, shopping malls, and city centre locations. \u003cp\u003e\u003c\/p\u003eDelivering invaluable insight through fascinating interviews from high-profile leaders, including the President of LVMH Retail Asia, the CEO of Harrods, the President of CHANEL Perfumes \u0026amp; Cosmetics worldwide, this is a must-have book for those who want to drive profits. \u003cp\u003e\u003c\/p\u003eLIST OF INTERVIEWS\u003cbr\u003e Sir Tony Blair, former British Prime Minister, UK \u003cbr\u003e Pierre-Hugues Schmit, Chief Commercial \u0026amp; Operations Officer at Vinci Airports Group, France\u003cbr\u003e Ravi Thakran, Group Chairman of LVMH Asia, Singapore \u003cbr\u003e Michael Ward, Managing Director of Harrods, UK \u003cbr\u003e Jacques Stern, CEO of Global Blue, Switzerland\u003cbr\u003e Vasiliki Petrou, CEO of Unilever Prestige, UK\u003cbr\u003e Andrea d'Avack, President of the CHANEL Foundation, France \u003cbr\u003e Pallak Seth, CEO of PDS Apparel Manufacturing, India\u003cbr\u003e Louis de Bourgoing, International Chairman of WHSmith, UK \u003cbr\u003e Jose-Antonio Lasanta, CEO of Prosegur Cash, Spain\u003cbr\u003e Dan Cockerell, former Vice President of Disney's Magic Kingdom, USA\u003cbr\u003e Tine Arentsen Willumsen, CEO of Above \u0026amp; Beyond Group, Founder of The Diversity Council, Denmark\u003cbr\u003e Paul Samuels, Executive Vice President of AEG Entertainment Group, UK\u003cbr\u003e Hugo Brady, Vice President of AEG Entertainment Group, UK\u003cbr\u003e Malik Fernando, Director of Dilmah Tea, MJF Hotels and Holdings, Sri Lanka \u003cbr\u003e Jonathan Chippindale, CEO of Holition Technologies, UK\u003cbr\u003e Ben Zifkin, President of Hubba, Canada\u003cbr\u003e Desir?e Bollier, Chair and Chief Merchant of Value Retail, UK\u003cbr\u003e Stewart Wingate, CEO of London Gatwick Airport, UK\u003cbr\u003e Craig Robins, Founder and Owner of Miami Design District Development, USA\u003cbr\u003e Taylor Safford, President and CEO of Pier 39, San Francisco, USA\u003cbr\u003e Frances O'Grady, Secretary General of the Trades Union Congress, UK \u003cbr\u003e Christine Comaford, business and leadership coach \u003cbr\u003e Baroness Nicky Morgan former Secretary of State for Digital, Culture, Media, and Sport, UK\u003cbr\u003e Professor Ian Woodward at INSEAD, Singapore\u003cbr\u003e Professor Steve Jarding, Harvard University, USA\u003cbr\u003e Lesley Batchelor OBE, Director General of The Institute for Export \u0026amp; International Trade, UK\u003cbr\u003e Jason Holt, Chair of the Apprenticeship Ambassador Network, Chairman of Holts Group, UK\u003cbr\u003e Julia Simpson, President \u0026amp; CEO of World Travel \u0026amp; Tourism Council\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eSacha Zackariya \u003c\/b\u003eis co-founder and CEO of ChangeGroup International Plc and Global Director of Forex for Prosegur, a global leader in tourist foreign exchange and tax free shopping services to 5 million customers per year. He is a retail and fintech leader, recipient of the Queens Award for International Trade and also founder of the Tree Foundation educational charity. In 2021, he was made elected Chairman of YPO Greater London part of an organization representing 30,000 CEOs with a combined total of $9 trillion in annual revenues.\u003cbr\u003e","brand":"Kogan Page","offers":[{"title":"Default Title","offer_id":50916016193810,"sku":"9781398609501","price":34.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_95987db2-8303-4318-9c66-4101ce399baf.jpg?v=1738834243","url":"https:\/\/surprise-castle.myshopify.com\/products\/leading-travel-and-tourism-retail-how-businesses-can-sustainably-capture-new-profits-in-shopping-tourism-9781398609501","provider":"Surprise Castle","version":"1.0","type":"link"}