{"product_id":"leading-the-malcolm-baldrige-way-how-world-class-leaders-align-their-organizations-to-deliver-exceptional-results-9781259588662","title":"Leading the Malcolm Baldrige Way: How World-Class Leaders Align Their Organizations to Deliver Exceptional Results","description":"\u003cp\u003e\u003cstrong\u003eThe definitive guide to implementing Baldrige Criteria in any organization--from the team that has worked with 19 Malcolm Baldrige Award winners\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003e***\u003c\/strong\u003eThis book features one of the newly announced Baldrige Award 2016 recipients and the first ever long-term care facility, Kindred Nursing and Rehabilitation--Mountain Valley***\u003c\/p\u003e\u003cp\u003eFor organizations in both the public and private sectors, the coveted Malcolm Baldrige National Quality Award is the gold standard to which all leaders aspire. With this action-ready guide from the renowned experts at BaldrigeCoach, you too can master the principles of Baldrige Criteria, harness the power of performance excellence, and achieve award-worthy results. Learn how to: \u003c\/p\u003e\u003cp\u003e* Drive employee engagement to exciting new levels\u003cbr\u003e* Create an organizational culture that energizes everyone\u003cbr\u003e* Maintain upward momentum, even in a downturn\u003cbr\u003e* Counteract negativity and entitlement with positive feedback\u003cbr\u003e* Get your senior managers on board and up to speed\u003cbr\u003e* Cultivate strong leaders and build powerful teams\u003cbr\u003e* Accelerate excellence throughout your organization\u003c\/p\u003e\u003cp\u003eWhether you're a top-level executive or a mid-level manager, whether your organization is large or small, succeeding or flailing, \u003cem\u003eLeading the Malcolm Baldrige Way\u003c\/em\u003e gives you all the tools you need to engage every one of your employees using data and strategies that work. This proven approach gives you a complete framework for continuous improvement, with a focus on benchmark objectives, employee initiatives, and workforce alignment. Combining the best practices of some of the best leaders in the world today, these techniques will help you create a strong, effective organizational culture that will propel your team to victory.\u003c\/p\u003e\u003cp\u003eFilled with candid CEO interviews and powerful new insights, it's a complete master class in succeeding and leading--the Malcolm Baldrige way.\u003cbr\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eKay Kendall \u003c\/strong\u003e(Richardson, TX), is a principal and CEO of BaldrigeCoach, a professional consulting firm focused on helping organizations achieve exceptional performance. She spent more than 20 years as a quality executive leading large-scale change initiatives across diverse industries, including aerospace, semiconductor automation equipment, computers and storage devices, and pharmaceuticals. In addition to her background as a Lean Six Sigma Master Black Belt, Kay has extensive experience using the Baldrige Criteria, the Balanced Scorecard, Hoshin Kanri, and benchmarking to deliver superior results. \u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eGlenn Bodinson, FACHE \u003c\/strong\u003e(Richardson, TX) spent 24 years with AT\u0026amp;T (Western Electric and Lucent Technologies). He then founded BaldrigeCoach in 1989 to help organizations become more productive, profitable, and fun places to work through the power of Performance Excellence. As a Vice President with the Hogan Center, Glenn coached clients through a two-year program centered around creating an organizational culture of continuous improvement. Hogan Center clients went on to win five Baldrige Awards. Glenn is a Six Sigma Black Belt and Fellow of the American College of Healthcare Executives (FACHE). \u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cbr\u003e","brand":"McGraw-Hill Companies","offers":[{"title":"Default Title","offer_id":50900118864146,"sku":"9781259588662","price":43.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_03b111f6-cf2f-43a8-b929-1e08fae6866d.jpg?v=1738375499","url":"https:\/\/surprise-castle.myshopify.com\/products\/leading-the-malcolm-baldrige-way-how-world-class-leaders-align-their-organizations-to-deliver-exceptional-results-9781259588662","provider":"Surprise Castle","version":"1.0","type":"link"}