{"product_id":"key-performance-indicators-for-sustainable-management-a-compendium-based-on-the-balanced-scorecard-approach-9783110598087","title":"Key Performance Indicators for Sustainable Management: A Compendium Based on the \"Balanced Scorecard Approach\"","description":"\u003cp\u003e Key Performance Indicators (KPIs) have become a regular and useful tool for measuring business performance everywhere. The KPIs not only help in strategic planning but also in managing operative business world over. \u003c\/p\u003e \u003cp\u003e The KPIs in the book are organized according to the Balanced Scorecard (BSC) approach, which emphasizes the importance of using both financial and non-financial information to remain competitive in the modern world. We proudly place on record the fact that our book is the first of its kind and provides for a complete analysis of KPIs under financial, customer, process and human resource\/innovation perspectives. \u003c\/p\u003e \u003cp\u003e The book is a major contribution towards achieving sustainable growth as a competitive advantage. It also emphasizes the importance of social acceptance and environmental impact of the business activity. \u003c\/p\u003e \u003cp\u003e The compendium provides over 170 KPIs in a compact form. It delivers simple definitions, easy to calculate formulae, possible interpretations and useful suggestions towards an efficient and effective implementation of KPIs as controlling instruments. \u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eHans-Ulrich Krause, Dayanand Arora\u003c\/strong\u003e, HTW Berlin \u003c\/p\u003e\u003cbr\u003e","brand":"de Gruyter Oldenbourg","offers":[{"title":"Default Title","offer_id":50857663168786,"sku":"9783110598087","price":43.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_9ed2df20-f6fc-4f84-95e1-f929bb0353b0.jpg?v=1737538502","url":"https:\/\/surprise-castle.myshopify.com\/products\/key-performance-indicators-for-sustainable-management-a-compendium-based-on-the-balanced-scorecard-approach-9783110598087","provider":"Surprise Castle","version":"1.0","type":"link"}