{"product_id":"its-all-your-fault-at-work-managing-narcissists-and-other-high-conflict-people-9781936268665","title":"It's All Your Fault at Work!: Managing Narcissists and Other High-Conflict People","description":"A four-step method for handling the increasingly-outrageous behavior of narcissists and high-conflict people at work: customers, employees, managers and business-owners.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003eNegotiation and mediation expert Bill Eddy is president of the High Conflict Institute and a certified family law specialist. Prior to becoming a lawyer, Eddy worked as a licensed clinical social worker. He speaks throughout the U.S. and internationally about high-conflict personalities and provides consultation and training on workplace issues. He is also the author of several books on managing and responding to high-conflict people, including \u003ci\u003eNew Ways for Work\u003c\/i\u003e, a method for managing potentially high-conflict employees. He lives in San Diego, California. \u003cp\u003e\u003c\/p\u003eL.Georgi DiStefano is a licensed clinical social worker with extensive experience as a therapist, Employee Assistance provider, management consultant, and a popular speaker on workplace conflict resolution. She has authored several books and articles, and has directed mental health and substance abuse programs. She lives in San Diego, California.\u003cbr\u003e\u003cbr\u003e","brand":"Unhooked Books","offers":[{"title":"Default Title","offer_id":50493231923474,"sku":"9781936268665","price":14.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_87affd69-b12c-44d7-b2db-8d6d35498ebc.jpg?v=1737215758","url":"https:\/\/surprise-castle.myshopify.com\/products\/its-all-your-fault-at-work-managing-narcissists-and-other-high-conflict-people-9781936268665","provider":"Surprise Castle","version":"1.0","type":"link"}