{"product_id":"innovators-playbook-how-to-create-great-products-services-and-experiences-that-your-customers-will-love-9780730383642","title":"Innovator's Playbook: How to Create Great Products, Services and Experiences That Your Customers Will Love","description":"\u003ch2\u003eDesign-Led Innovation Framework for Product Success\u003c\/h2\u003e\n\n\u003cp\u003eInnovation drives growth but remains challenging and risky. Most innovations fail due to inadequate focus on the front end of the innovation process—understanding customer needs, distilling insights, ideating solutions, prototyping, and shaping business models. \u003ci\u003eInnovator's Playbook\u003c\/i\u003e provides a structured approach to overcome these challenges.\u003c\/p\u003e\n\n\u003cp\u003eAuthor Nathan Baird, a leading Design Thinking expert with 20 years of hands-on experience, shares practical tools and methods for developing a customer-centric approach to innovation. This comprehensive guide teaches you to apply design thinking methodology through five proven stages that transform how you innovate.\u003c\/p\u003e\n\n\u003ch2\u003eFive-Stage Innovation Framework\u003c\/h2\u003e\n\n\u003cp\u003eThe book walks you through each critical stage:\u003c\/p\u003e\n\n\u003cp\u003e1. Build the right team for innovation.\u003c\/p\u003e\n\u003cp\u003e2. Better understand your customer through empathy.\u003c\/p\u003e\n\u003cp\u003e3. Distill and refine customer-centric needs and insights.\u003c\/p\u003e\n\u003cp\u003e4. Unleash your team's creativity to create fresh new ideas to address customer needs.\u003c\/p\u003e\n\u003cp\u003e5. Experiment and validate desirable, feasible and viable solutions.\u003c\/p\u003e\n\n\u003ch2\u003ePractical Tools for Real-World Application\u003c\/h2\u003e\n\n\u003cp\u003eThis playbook delivers actionable methodologies that entrepreneurs, corporate teams, startups and leaders can implement immediately. The design-led approach focuses on reducing risk through customer validation, rapid prototyping, and iterative testing before full-scale development.\u003c\/p\u003e\n\n\u003cp\u003eNathan Baird brings 21 years of business experience working across industries and continents, both client-side and consultancy-side. He founded and led innovation and culture firm Methodry, and previously served as Consulting Program Director for UTS, collaborating with their Business School, Design Innovation \u0026amp; Research Centre and Innovation \u0026amp; Creative Intelligence Unit.\u003c\/p\u003e\n\n\u003ch2\u003eWho This Book Serves\u003c\/h2\u003e\n\n\u003cp\u003e\u003ci\u003eInnovator's Playbook\u003c\/i\u003e helps professionals across all levels use design-led methodologies for start-to-finish innovation success. Whether you're launching a startup, leading corporate innovation initiatives, or developing new products and services, this guide provides the framework for creating solutions that customers will genuinely love.\u003c\/p\u003e\n\n\u003cp\u003e\u003cb\u003eTake a Design-led Approach to Innovation\u003c\/b\u003e\u003c\/p\u003e\n\n\u003cp\u003eInnovation doesn't have to be risky and rarely successful. With the right framework, tools, and customer-centric focus, you can systematically increase your innovation success rate and create products, services and experiences that resonate with your target market.\u003c\/p\u003e\n\n\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eNathan Baird\u003c\/b\u003e is an internationally experienced innovation consultant based in Sydney. In his 21 years experience in business Nathan has worked both client side and consultancy side, across most industries and continents. He founded and led innovation and culture firm Methodry. He has also previously acted as a Consulting Program Director for UTS, working with their Business School, Design Innovation \u0026amp; Research Centre and Innovation \u0026amp; Creative Intelligence Unit.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":50493495279890,"sku":"9780730383642","price":17.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_7a2b704d-12cc-49eb-a51f-f3dee7054442.jpg?v=1730649909","url":"https:\/\/surprise-castle.myshopify.com\/products\/innovators-playbook-how-to-create-great-products-services-and-experiences-that-your-customers-will-love-9780730383642","provider":"Surprise Castle","version":"1.0","type":"link"}