{"product_id":"improving-performance-9781118143704","title":"Improving Performance","description":"\u003ci\u003eImproving Performance\u003c\/i\u003e is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Gary Rummler reflects on the key needs of organizations faced with today's challenge of managing change in today's complex world. The book shows how to apply the three levels of performance and link performance to strategy, move from annual programs to sustained performance improvement, redesign processes, overcome the seven deadly sins of performance improvement and much more.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eGeary Rummler, \u003c\/b\u003e a pioneer in the application of instructional and performance technologies to organizations, cofounded the Rummler-Brache Group, a global leader in process management consulting and training. \u003c\/p\u003e\u003cp\u003e\u003cb\u003e Alan Brache, \u003c\/b\u003e cofounder of the Rummler-Brache Group, focuses his consulting and writing on a methodology for resolving critical issues through the identification, documentation, analysis, design, measurement, and continuous improvement of business processes. \u003c\/p\u003e\u003cp\u003e\u003cb\u003eThe Rummler-Brache Group, \u003c\/b\u003e exclusive owner of the trademarked Rummler-Brache methodology, is a consulting and training firm specializing in process improvement and management. Rummler-Brache employs a wide range of interventions that span the delivery spectrum--from \"do it for you\" hands-on consulting, all the way to \"do it with you\" coaching and facilitation. A key differentiator is our core competency: we transfer the knowledge and technology you need to become self-sufficient at delivering business results through performance improvement projects. For more information, please visit www.RummlerBrache.com or call 800-992-8849. \u003c\/p\u003e\u003cbr\u003e","brand":"Jossey-Bass","offers":[{"title":"Default Title","offer_id":50414750335250,"sku":"9781118143704","price":73.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_c99ef347-90af-461f-8e07-f94d3a6bfd77.jpg?v=1729381912","url":"https:\/\/surprise-castle.myshopify.com\/products\/improving-performance-9781118143704","provider":"Surprise Castle","version":"1.0","type":"link"}