{"product_id":"how-to-say-it-for-first-time-managers-winning-words-and-strategies-for-earning-your-teams-confidence-9780735204478","title":"How to Say It for First-Time Managers: Winning Words and Strategies for Earning Your Team's Confidence","description":"\u003cb\u003e An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff. \u003c\/b\u003e \u003cp\u003e\u003c\/p\u003e From the author of \u003ci\u003eHow to Say It(r) at Work\u003c\/i\u003e, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include: \u003cp\u003e\u003c\/p\u003e ?Building leadership vocabulary \u003cp\u003e\u003c\/p\u003e ?Establishing ground rules \u003cp\u003e\u003c\/p\u003e ?Projecting credibility \u003cp\u003e\u003c\/p\u003e ?Avoiding day-one mistakes \u003cp\u003e\u003c\/p\u003e ?Handling crises and criticism \u003cp\u003e\u003c\/p\u003e ?Motivating and inspiring \u003cp\u003e\u003c\/p\u003e ?Making meetings work\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eJack Griffin\u003c\/b\u003e is the author of \u003ci\u003eHow to Say It at Work\u003c\/i\u003e and \u003ci\u003eHow to Say It for First-Time Managers\u003c\/i\u003e. He is a communications expert and consultant to small businesses, entrepreneurs, cultural institutions, and publishers.\u003cbr\u003e","brand":"Prentice Hall Press","offers":[{"title":"Default Title","offer_id":50543925231890,"sku":"9780735204478","price":12.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_e6d5e524-2c08-4687-b3ef-9b7a5209f623.jpg?v=1731516958","url":"https:\/\/surprise-castle.myshopify.com\/products\/how-to-say-it-for-first-time-managers-winning-words-and-strategies-for-earning-your-teams-confidence-9780735204478","provider":"Surprise Castle","version":"1.0","type":"link"}