{"product_id":"handbook-of-usability-testing-9780470185483","title":"Handbook of Usability Testing","description":"Whether it's software, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You'll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product's usability, and more.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eJeffrey Rubin\u003c\/b\u003e, author of the first edition of this book, has more than 30 years of experience as a human factors and usability research consultant and lecturer. A pioneer in the field of usability testing, he has consulted for leading companies worldwide. \u003c\/p\u003e\u003cp\u003e\u003cb\u003eDana Chisnell\u003c\/b\u003e is an independent user researcher and usability consultant. She has done usability, user interface design, and technical communications consulting and development since 1982. \u003c\/p\u003e\u003cp\u003e\u003cb\u003eCompanion Web site\u003c\/b\u003e Go to www.wiley.com\/go\/usabilitytesting to find additional case examples, samples, and templates\u003cbr\u003e\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":50872650793234,"sku":"9780470185483","price":45.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_4c5b989e-4461-488d-8c98-282ed29d0728.jpg?v=1737904430","url":"https:\/\/surprise-castle.myshopify.com\/products\/handbook-of-usability-testing-9780470185483","provider":"Surprise Castle","version":"1.0","type":"link"}