{"product_id":"engaging-the-hearts-and-minds-of-all-your-employees-how-to-ignite-passionate-performance-for-better-business-results-9780071602150","title":"Engaging the Hearts and Minds of All Your Employees: How to Ignite Passionate Performance for Better Business Results","description":"\u003cp\u003eEmployee engagement is the cornerstone of achieving a sustainable competitive advantage. In \u003ci\u003eEngaging the Hearts and Minds of All Your Employees\u003c\/i\u003e, leadership expert Lee J. Colan delivers the \"how to\" for inspiring your team so they deliver unparalleled value to your customers.\u003c\/p\u003e \u003cp\u003eProven at Fortune 500 companies across the globe, Colan's simple but powerful formula is this: meet your employees' basic intellectual and emotional needs, and they will perform at peak ability. Their minds and hearts will be fully engaged, they will be energetic and innovative-and they will keep your customers satisfied and loyal. To do this, he equips you with the practical tools to engage employees at all levels, and ignite the fire of \"Passionate Performance.\"\u003c\/p\u003e\u003cp\u003eWith clear, concise strategies, Colan reveals how to view employees as human beings, not just workers, in order to fulfill their six basic needs: intellectual (Achievement, Autonomy, and Mastery) and emotional (Purpose, Intimacy, and Appreciation). He gives you concrete action steps to: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eIdentify ways to eliminate barriers to achievement\u003c\/li\u003e\n\u003cli\u003eDefine boundaries within which employees have the autonomy to do their jobs\u003c\/li\u003e\n\u003cli\u003eCreate a compelling purpose for your team\u003c\/li\u003e\n\u003cli\u003eFocus resources and time to best support your purpose\u003c\/li\u003e\n\u003cli\u003eAnswer the Fundamental Four questions that employees are always asking, whether you hear them or not\u003c\/li\u003e\n\u003cli\u003eCreate team rituals that help build intimacy\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003ePacked with proven strategies for meeting your people's needs as well as instructive examples from stellar companies including Nordstrom, Southwest Airlines, Toyota, and General Electric, \u003ci\u003eEngaging the Hearts and Minds of All Your Employees\u003c\/i\u003e is your field guide for conquering your competition...one employee at a time.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eLee J. Colan, Ph.D. is a leadership expert, advisor, and an energizing speaker whose cut-through-the-clutter insights appear regularly in a wide range of print and on-line media. Lee has published seven rapid-read books designed for an information-rich, time-poor world. Virtually every Fortune 500 company, as well as many smaller companies, have experienced the positive impact of Lee's practical approach.\u003cbr\u003e\u003c\/p\u003e","brand":"McGraw-Hill Companies","offers":[{"title":"Default Title","offer_id":50513816486162,"sku":"9780071602150","price":23.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_37105a9b-3480-4520-944b-6c221c45ae35.jpg?v=1730967625","url":"https:\/\/surprise-castle.myshopify.com\/products\/engaging-the-hearts-and-minds-of-all-your-employees-how-to-ignite-passionate-performance-for-better-business-results-9780071602150","provider":"Surprise Castle","version":"1.0","type":"link"}