{"product_id":"emotional-intelligence-for-sales-success-connect-with-customers-and-get-results-9780814430293","title":"Emotional Intelligence for Sales Success: Connect with Customers and Get Results","description":"\u003cp\u003e\u003cstrong\u003eEven skilled salespeople buckle in tough selling situations--getting defensive with prospects who challenge them on price or too quickly caving to discount pressure. These fight-or-flight responses are something salespeople learn to avoid when building their emotional intelligence.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eSales trainer and expert Colleen Stanley cites studies that show how emotional intelligence (EI) is a strong indicator of sales success--and offers tips on how you can sharpen your skills and expand your emotional toolkit. Increasing your emotional intelligence is a sure way to overcome tough selling encounters.\u003c\/p\u003e\u003cp\u003eIn \u003cem\u003eEmotional Intelligence for Sales Success\u003c\/em\u003e, you'll learn: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003ehow to increase impulse control for better questioning and listening, \u003c\/li\u003e\n\u003cli\u003ewhich EI skills are related to likability and trust, \u003c\/li\u003e\n\u003cli\u003ehow empathy leads to bigger sales conversations and more effective solutions, \u003c\/li\u003e\n\u003cli\u003ehow emotional intelligence can improve prospecting efforts\u003c\/li\u003e\n\u003cli\u003ewhich EI skills are most common among top sales producers, and much more.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eCustomers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships.\u003c\/p\u003e\u003cp\u003eEmotional intelligence plays a vital role at every stage of the sales process. From business development to closing the deal, emotional intelligence will drive your performance--and your success.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003eCOLLEEN STANLEY is president of SalesLeadership, a leading sales consulting firm that specializes in emotional intelligence and consultative sales skills training. \u003cbr\u003e","brand":"Amacom","offers":[{"title":"Default Title","offer_id":50656064504082,"sku":"9780814430293","price":14.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_dd8c7cc7-2519-4e6e-a04c-76c4069397c1.jpg?v=1733383838","url":"https:\/\/surprise-castle.myshopify.com\/products\/emotional-intelligence-for-sales-success-connect-with-customers-and-get-results-9780814430293","provider":"Surprise Castle","version":"1.0","type":"link"}