{"product_id":"dispatcher-stress-50-lessons-on-beating-the-burnout-9781704361949","title":"Dispatcher Stress: 50 Lessons on Beating the Burnout","description":"Working in a 9-1-1 communications center can take a toll. Recent studies have proven the link between handling traumatic calls of life-threatening nature and the onset of burnout, compassion fatigue, and even PTSD symptoms. Over the life of a 9-1-1 professional's career, these symptoms- including emotional numbing, avoidance and isolation, and hypervigilance- can cause effects felt both on and off the job. We may grow disconnected from callers and coworkers, seem distant to family and friends, and perceive the world in a different way. Those who thrive in their 9-1-1 career for the long haul - to retirement and beyond - do something differently. With the tools and perspectives found in this book, every 9-1-1 professional can more easily leave work and work, sleep better and chart a course for less stress and more happiness. \u003cp\u003e\u003c\/p\u003eWritten by a former 9-1-1 dispatcher with the Los Angeles Police Department, the tools are tried and true. A short and accessible read, this book is found in 9-1-1 centers all across the country, praised for its easy-to-use takeaways and relatable voice. Perfect for reading while at the console. The primary author, Adam Timm, spent over 10 years as a 9-1-1 dispatcher and grappled with years of burnout before finding a way out. He now travels around the country offering training classes and consulting services through his company The Healthy Dispatcher.\u003cbr\u003e","brand":"Independently Published","offers":[{"title":"Default Title","offer_id":50369120862482,"sku":"9781704361949","price":17.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_182c380c-a68a-4f95-be6d-eb5d7497089f.jpg?v=1728521256","url":"https:\/\/surprise-castle.myshopify.com\/products\/dispatcher-stress-50-lessons-on-beating-the-burnout-9781704361949","provider":"Surprise Castle","version":"1.0","type":"link"}