{"product_id":"de-escalate-how-to-calm-an-angry-person-in-90-seconds-or-less-9781582706559","title":"De-Escalate: How to Calm an Angry Person in 90 Seconds or Less","description":"\u003cb\u003eWritten by award-winning author, highly experienced mediator, and co-founder of the Prison of Peace project, Douglas E. Noll, \u003ci\u003eDe-Escalate\u003c\/i\u003e gives you the proven process to calm any angry person or volatile situation in 90 seconds or less.\u003c\/b\u003e \u003cp\u003e\u003c\/p\u003eBased on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process--to empower you to successfully and efficiently de-escalate an angry person or volatile situation in 90 seconds or less--and how to apply this skill in all areas of life. \u003cp\u003e\u003c\/p\u003eWe live in a more socially polarized time nationally and globally than ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. \u003ci\u003eDe-Escalate\u003c\/i\u003e provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people. \u003cp\u003e\u003c\/p\u003eThe quick and effective techniques detailed in \u003ci\u003eDe-Escalate\u003c\/i\u003e will help anyone dealing with this increase in anger from outside sources or anger in themselves. With simple, easy-to-understand steps, \u003ci\u003eDe-Escalate\u003c\/i\u003e walks you through real-life examples and scenario-based conversations in order to create resolutions, build emotional intelligence, and cultivate empathy and healing. This book will teach the precise tools to master becoming a peacemaker, cultivating ways to co-exist and co-respect others in an increasingly hostile world.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cb\u003e\u003ci\u003eNoll, Douglas E.:\u003c\/i\u003e\u003c\/b\u003e - Douglas E. Noll, JD, MA left a successful career as a lawyer to become a peacemaker. He is an award-winning author, teacher, trainer, highly experienced mediator, and co-founder of the Prison of Peace project. This has been the most profound peace training Douglas has conducted thus far in his career. Inmates who have gone through his program have learned and applied deep, empathic listening skills, leadership skills, and problem-solving skills to reduce violence in their prison communities. To learn more about Douglas visit him at DouglasNoll.com.","brand":"Atria Books","offers":[{"title":"Default Title","offer_id":50641725194514,"sku":"9781582706559","price":13.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_7c4053cc-a4ba-4ceb-886f-3b3657bb0d00.jpg?v=1733032259","url":"https:\/\/surprise-castle.myshopify.com\/products\/de-escalate-how-to-calm-an-angry-person-in-90-seconds-or-less-9781582706559","provider":"Surprise Castle","version":"1.0","type":"link"}