{"product_id":"crisis-a-global-case-primer-9798349418143","title":"Crisis: A Global Case Primer","description":"\u003cp\u003e\u003cstrong\u003eWhat if the biggest threat to your business wasn't economic downturn, competition, or disruption-but your own playbook?\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eIn today's polycrisis world-where pandemics, political instability, online outrage, and fractured supply chains collide-business as usual is a recipe for failure. \u003cem\u003eResponsible Management in Crisis\u003c\/em\u003e breaks through the noise with gripping, real-world case studies of a dozen leaders who faced extraordinary pressure and made one defining choice: to lead with principle or retreat into safety.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eFrom \u003cstrong\u003eStarbucks\u003c\/strong\u003e' failure in Sumatra to \u003cstrong\u003eUnilever's\u003c\/strong\u003e radical shift under Paul Polman, from refugee hiring at \u003cstrong\u003eChobani\u003c\/strong\u003e to a small-town brewery's social media meltdown, this book doesn't just tell stories-it rewrites the leadership manual. Each chapter is crafted for maximum relevance today, designed for MBA students, executives, entrepreneurs, and anyone tired of bland, boardroom-safe strategies that don't hold up in the real world. \u003cem\u003eCrisis \u003c\/em\u003egives you the tools to: \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eNavigate public backlash without losing your soul-or your business.\u003c\/li\u003e\n\u003cli\u003eEngage meaningfully with fragile communities and polarized audiences.\u003c\/li\u003e\n\u003cli\u003eMake long-term decisions that survive short-term storms.\u003c\/li\u003e\n\u003cli\u003eTranslate values into strategy in a way your balance sheet-and your team-can believe in.\u003c\/li\u003e\n\u003cli\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003ePacked with teaching notes and MBA-aligned frameworks, this book bridges the classroom and the boardroom to teach you what to do when the storm hits.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eIf you want a business book that's as principled as it is practical, as gritty as it is global-this belongs on your desk, in your syllabus, and in your strategy.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eThis is the essential guide for any business leader or entrepreneur needing a lodestar to navigate our complex, uncertain world. Through gripping first-hand accounts and showcasing tested empirical strategies, this book offers a proven framework that arms you with the skills to lead your organization successfully through the world's toughest crises.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eFrom the jungles of rebel-held coffee plantations in Colombia to the boardrooms of global corporate giants like \u003cstrong\u003eTesla\u003c\/strong\u003e and \u003cstrong\u003eCoca-Cola\u003c\/strong\u003e, Prof. Miklian and Prof. Katsos dissect the fabric of crisis management. Their two decades of research has been jointly nominated for a Nobel Peace Prize, and is presented here in one place for the first time. They reveal transformative insights through ten real-word cases -- patterned on the world-leading Ivey business school case model -- that will reshape the way you view business in high-stakes situations.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cem\u003eCrisis \u003c\/em\u003edismantles conventional thinking, positioning crises as unique opportunities for growth and positive societal impact. With advice forged in the fires of real-life conflict zones and corporate upheavals, this book will guide you in: \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eAnticipating and managing challenges of socio-political strife.\u003c\/p\u003e\u003cp\u003eDesigning your business practices to weather any storm and seize emerging opportunities.\u003c\/p\u003e\u003cp\u003eRedefining corporate responsibility to build a better society and a stronger, more resilient business.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eJoin the ranks of those who dare to lead when the stakes are at their peak. \u003cem\u003eCrisis\u003c\/em\u003e inspires with stories of companies that have navigated through the chaos of conflict and will equip you with the strategies that have allowed them to emerge as architects of change and harbingers of peace.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cb\u003e\u003ci\u003eMiklian, Jason:\u003c\/i\u003e\u003c\/b\u003e - JASON MIKLIAN is a Research Professor at the University of Oslo (Norway). Miklian has published several award-winning books, academic articles and policy works on issues of conflict, business, and crisis, based on extensive fieldwork in South Asia, Latin America, and Sub-Saharan Africa. He serves on the United Nations Expert Panel on Business and Human Rights and is an expert resource for government knowledge banks in the US, UK, EU and Norway. Miklian has also written for or been cited in an expert capacity by the New York Times, BBC, The Economist, Washington Post, and Foreign Policy, and is a 2-time nominee for the Nobel Peace Prize.\u003cb\u003e\u003ci\u003eKatsos, John E.:\u003c\/i\u003e\u003c\/b\u003e - John E. Katsos is a professor, author, and crisis leadership expert. He writes about how companies can lead with integrity in times of conflict and disruption. His work has appeared in Harvard Business Review, Financial Times, and The Washington Post, and has been cited by the United Nations and International Labour Organization.John is a Professor of Management at the American University of Sharjah and a researcher at Cork University Business School. He was co-nominated for the Nobel Peace Prize for his work on business and peacebuilding. His writing blends fieldwork, strategy, and ethics to help leaders navigate high-stakes environments with clarity and purpose.","brand":"Bridgebuilders Books","offers":[{"title":"Default Title","offer_id":51475376537874,"sku":"9798349418143","price":13.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_f9f42938-b776-4b18-8608-1e30e22f15d8.jpg?v=1752593836","url":"https:\/\/surprise-castle.myshopify.com\/products\/crisis-a-global-case-primer-9798349418143","provider":"Surprise Castle","version":"1.0","type":"link"}