{"product_id":"coping-with-difficult-people-the-proven-effective-battle-plan-that-has-helped-millions-deal-with-the-troublemakers-in-their-lives-at-home-and-at-wo-9780440202011","title":"Coping with Difficult People: The Proven-Effective Battle Plan That Has Helped Millions Deal with the Troublemakers in Their Lives at Home and at Wo","description":"Bosses, friends, family members, they've made your life hell -- until now  Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life. Learn how to: \u003cp\u003e\u003c\/p\u003e Stand up to anyone -- without fighting. \u003cp\u003e\u003c\/p\u003e Blunt a sniper's attack. \u003cp\u003e\u003c\/p\u003e Get a clam to talk. \u003cp\u003e\u003c\/p\u003e Cut off a Sherman tank at the pass. \u003cp\u003e\u003c\/p\u003e Manage bulldozers. \u003cp\u003e\u003c\/p\u003e Get stallers off the dime. \u003cp\u003e\u003c\/p\u003e Move a complainer into a problem-solving mode. \u003cp\u003e\u003c\/p\u003e Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power the rightfully belongs to you in any relationship\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eRobert Bramson, PhD, \u003c\/b\u003e is an internationally known consultant and author. He is a leading authority on the prevention and management of difficult and nonproductive behavior, and on methods for obtaining optimal performance from executives. A member of the American Psychological Association, the Author's Guild, and Certified Consultants International, his work has been featured in newspapers and magazines nationwide, notably \u003ci\u003eThe New York Times, The Washington Post, \u003c\/i\u003e and \u003ci\u003eTime\u003c\/i\u003e.\u003cbr\u003e","brand":"Dell","offers":[{"title":"Default Title","offer_id":50324631322898,"sku":"9780440202011","price":6.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_4c05f2f9-edbd-4660-b4d8-9ce62abb60db.jpg?v=1727668856","url":"https:\/\/surprise-castle.myshopify.com\/products\/coping-with-difficult-people-the-proven-effective-battle-plan-that-has-helped-millions-deal-with-the-troublemakers-in-their-lives-at-home-and-at-wo-9780440202011","provider":"Surprise Castle","version":"1.0","type":"link"}