{"product_id":"conversational-intelligence-how-great-leaders-build-trust-and-get-extraordinary-results-9781629561431","title":"Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results","description":"The key to success in life and business is to become a master at Conversational Intelligence. Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eJudith E. Glaser\u003c\/b\u003e is the CEO of Benchmark Communications, Inc., and the Chairman of The Creating WE Institute, whose clients include American Airlines, American Express, Cisco, Coach, Exxon, and IBM. Judith has served as an Adjunct Professor at Wharton and a visiting guest speaker at Harvard, Kellogg, Loyola, University of Chicago, NYU, and various other institutions. She has appeared on \u003ci\u003eNBC s Today Show, ABC World News, The Fox News Channel, \u003c\/i\u003e and \u003ci\u003eCBS Morning News.\u003c\/i\u003e Judith has been quoted in \u003ci\u003eThe New York Times, The Wall Street Journal, Crain s, AMA World, \u003c\/i\u003e blogs for \u003ci\u003eHarvard Business Review, \u003c\/i\u003e and was named one of \u003ci\u003eLeadership Excellence\u003c\/i\u003e's Top 20 Thought Leaders of Leadership and Culture in 2012. Judith earned a B.A. from Temple University in Interdisciplinary Studies, and an M.S. in Human Behavior \u0026amp; Development from Drexel University. She earned a Master s Certificate in Corporate and Political Communications from Fairfield University.\"\u003cbr\u003e","brand":"Routledge","offers":[{"title":"Default Title","offer_id":51474707742994,"sku":"9781629561431","price":33.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_ff301cf8-4f9f-4dd0-a384-21e39887fb86.jpg?v=1752578589","url":"https:\/\/surprise-castle.myshopify.com\/products\/conversational-intelligence-how-great-leaders-build-trust-and-get-extraordinary-results-9781629561431","provider":"Surprise Castle","version":"1.0","type":"link"}