{"product_id":"contact-timeless-stories-and-strategies-for-management-9781068244605","title":"Contact: Timeless Stories and Strategies for Management","description":"\u003cp\u003e\"I've known Graham for years and been a repeat client of Contact Consulting in a number of different roles in the luxury industry. I never found anyone with a better understanding of group dynamics, motivation and leadership. The impact he has made on the teams that have worked with him is profound. His long-awaited book will bring you the self-awareness to simply and humbly ask what you could do better.\"\u003c\/p\u003e\u003cp\u003e--\u003cstrong\u003eChristopher Zanardi-Landi\u003c\/strong\u003e, Executive Vice-President, Louis Vuitton 2012-2017\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003e\u003cstrong\u003e\u003cem\u003eContact\u003c\/em\u003e is a modern field guide for managers who lead in the Employee-Centric Era. \u003c\/strong\u003eDrawing on decades of global work, Graham Stickland shows how today's best managers stop over-controlling and start enabling-creating environments where people feel safe, trusted, and motivated to do their best work. Through vivid stories and practical moves, he translates big ideas into everyday habits: let go so others can step up, design opportunity (not threat) environments, run better conversations, coach with simple loops, align teams around purpose, and build healthy cultures that perform without burnout.\u003c\/p\u003e\u003cp\u003eOrganised in four parts (It Really Is All About Others; Connect and Build Strong Relationships, Team Up, Level Up; and Simplify, Don't Complexify), the book replaces command-and-control with repeatable rhythms any manager can use. Each chapter ends with \"Making Contact\" reflection questions and tips that will make you an effective manager everyday.\u003c\/p\u003e\u003cp\u003eInside you'll learn how to: \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eShift from expert-doer to enabling manager who multiplies others\u003c\/li\u003e\n\u003cli\u003eTurn meetings into high-trust, high-candor conversations\u003c\/li\u003e\n\u003cli\u003eUse a two-question coaching loop that builds ownership\u003c\/li\u003e\n\u003cli\u003ePace change to your team's true capacity, not wishful timelines\u003c\/li\u003e\n\u003cli\u003eRun listening tours and public commitments that align execution\u003c\/li\u003e\n\u003cli\u003eReplace rational bias with momentum-based sequencing-start where the energy is\u003c\/li\u003e\n\u003cli\u003eBuild happy people, healthy culture with clear norms, feedback, and care\u003c\/li\u003e\n\u003cli\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eWhether you lead a store, a startup, or a global division or function, \u003cem\u003eContact\u003c\/em\u003e gives you the questions, practices, and proof points to turn everyday interactions into lasting results.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cb\u003e\u003ci\u003eStickland, Graham:\u003c\/i\u003e\u003c\/b\u003e - Graham Stickland is the founder and a director of Contact Consulting (UK). He is an expert on people development with over thirty-five years' experience of working globally with some of the world's leading companies. Graham focuses now on senior leadership team development, management development, and executive coaching and supporting the team at Contact Consulting. Before setting up Contact Consulting, Graham held roles as European Professional Development Curriculum Manager at Digital Equipment Corporation, Management Tutor at the BRB Management Training Centre and, in his early career, had experience of operational management. A graduate in Russian Language and Literature from the University of Durham, Graham trained at the London Gestalt Centre (now the Academy of Executive Coaching) and is a Chartered Member of the Institute of Personnel and Development and a member of the British Psychological Society. CONTACT is his debut book.","brand":"Contact Consulting","offers":[{"title":"Default Title","offer_id":52000295518482,"sku":"9781068244605","price":29.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_005a63fd-97b2-4c4e-bd1c-1f1f98ca11cb.jpg?v=1770193475","url":"https:\/\/surprise-castle.myshopify.com\/products\/contact-timeless-stories-and-strategies-for-management-9781068244605","provider":"Surprise Castle","version":"1.0","type":"link"}