{"product_id":"conflict-resolution-playbook-practical-communication-skills-for-preventing-managing-and-resolving-conflict-9781647399528","title":"Conflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving Conflict","description":"\u003cp\u003e\u003cb\u003ePractical strategies to manage conflict in both personal and professional relationships\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eConflict is an unavoidable aspect of human existence, so it's vital to develop communication skills that will help you navigate these challenging moments. With \u003ci\u003eThe Conflict Resolution Playbook\u003c\/i\u003e, you'll discover real-life solutions to everyday problems and develop communication skills that can help you make breakthroughs at work, improve your relationships at home, and lead to significant personal growth.\u003c\/p\u003e \u003cp\u003eYou'll start by learning about conflict and the fundamental communication skills necessary for resolution. Then you can put that knowledge to use with clear-cut strategies for preventing conflicts, resolving them once they start, and dealing with common issues, such as gaslighting and bullying. Along the way, you'll gain a better understanding of conflict itself--where it comes from, why it cuts so deep, and how it can be of value.\u003c\/p\u003e \u003cp\u003eImprove your communication skills with: \u003c\/p\u003e \u003cul\u003e \u003cli\u003e\n\u003cb\u003eBack to the basics\u003c\/b\u003e--Identify humankind's core psychological needs--identity, safety, care, autonomy, growth, and stimulation--and how they relate to conflict.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eReal-world advice\u003c\/b\u003e--Learn to recognize different communication styles, collaborate on solutions, practice assertiveness, and more, through relatable scenarios and actionable strategies.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eThe written word\u003c\/b\u003e--Discover tips for avoiding or resolving common digital communication issues and boost your text-based communication skills.\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eLearn how to improve your communication skills and develop the tools you need to navigate your way through any conflict.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cb\u003e\u003ci\u003ePollack, Jeremy:\u003c\/i\u003e\u003c\/b\u003e - \u003cp\u003e\u003cstrong\u003eJeremy Pollack\u003c\/strong\u003e is a conflict resolution practitioner, researcher, writer, coach, trainer, and entrepreneur. He is the president of Pollack Peacebuilding Systems, a nationwide conflict resolution consulting firm, as well as a research fellow at Stanford University's Center for International Conflict and Negotiation. Learn more about Jeremy and his work at www.PollackPeacebuilding.com.\u003c\/p\u003e","brand":"Callisto","offers":[{"title":"Default Title","offer_id":50610494832914,"sku":"9781647399528","price":10.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_2eb5ded6-f62e-46db-8b0a-49e03416e38c.jpg?v=1732343520","url":"https:\/\/surprise-castle.myshopify.com\/products\/conflict-resolution-playbook-practical-communication-skills-for-preventing-managing-and-resolving-conflict-9781647399528","provider":"Surprise Castle","version":"1.0","type":"link"}