{"product_id":"conflict-resolution-9780071364317","title":"Conflict Resolution","description":"Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003eDaniel Dana Ph.D. (Overland Park, KS), is the founder of Mediation Training Institute International and an invited lecturer at universities and institutions worldwide. He is the author of Managing Differences.\u003cbr\u003e","brand":"McGraw-Hill Companies","offers":[{"title":"Default Title","offer_id":50543389638930,"sku":"9780071364317","price":15.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_161b2475-92a4-4a19-9ce1-9a4c2a4e95c1.jpg?v=1731508414","url":"https:\/\/surprise-castle.myshopify.com\/products\/conflict-resolution-9780071364317","provider":"Surprise Castle","version":"1.0","type":"link"}