{"product_id":"capability-at-work-how-to-solve-the-performance-puzzle-9781909552043","title":"Capability at Work: How to Solve the Performance Puzzle","description":"How to tackle poor performance and build capability \u003cp\u003eMany organisations struggle with poor performance. Despite investing in various learning and development initiatives they seem unable to solve the performance puzzle. They cannot get to the real underlying cause of the lack of performance, and so it continues.\u003c\/p\u003e \u003cp\u003eThink about it this way - wherever there is poor performance, it is because someone is not capable of doing what needs to be done. Something is stopping them from doing the job in front of them.\u003c\/p\u003e \u003cp\u003eThis book is like a 'Field Guide' that shows you how to operate as a performance consultant, how to identify the root causes of poor performance, and how to collaborate with the operations managers to deal with those root causes.\u003c\/p\u003e \u003cp\u003eIt is clear that the role of Learning and Development is changing. This is both a challenge and an opportunity for L\u0026amp;D practitioners. The opportunity is yours for the taking \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eContents\u003c\/strong\u003e\u003cbr\u003e Chapter 1 - Survive and thrive with capability\u003cbr\u003e Chapter 2 - Changing your perspective\u003cbr\u003e Chapter 3 - The new role of L\u0026amp;D\u003cbr\u003e Chapter 4 - The components of capability\u003cbr\u003e Chapter 5 - The performance consultancy process\u003cbr\u003e Chapter 6 - Stage 1 - Getting the meeting\u003cbr\u003e Chapter 7 - Stage 2 - What to do in the meeting\u003cbr\u003e Chapter 8 - Stage 3 - After the meeting\u003cbr\u003e Chapter 9 - The role of the manager\u003cbr\u003e Conclusion: Towards a performance culture\u003cbr\u003e References\u003cbr\u003e Index\u003c\/p\u003e\u003cp\u003eNote: Amazon provides a print on demand paperback. If you want the higher quality paperback, you can get it from us at www.peoplealchemy.co.uk\/paul-matthews\/author\/capability-book\/\u003c\/p\u003e\u003cbr\u003e","brand":"Three Faces Publishing","offers":[{"title":"Default Title","offer_id":50901739864338,"sku":"9781909552043","price":20.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_13571a69-6667-414f-ba29-00999efcb3db.jpg?v=1738437569","url":"https:\/\/surprise-castle.myshopify.com\/products\/capability-at-work-how-to-solve-the-performance-puzzle-9781909552043","provider":"Surprise Castle","version":"1.0","type":"link"}