{"product_id":"by-the-numbers-principles-of-automotive-parts-management-second-edition-9781468608304","title":"By the Numbers: Principles of Automotive Parts Management, Second Edition","description":"\u003cp\u003eIn By the Numbers, industry expert Gary J. Naples offers a comprehensive guide to navigating the complexities of modern parts department management. Designed for both new and experienced professionals, this book provides a solid foundation in essential business and personnel management techniques.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eUnderstanding that effective parts management requires more than just product knowledge, the author explores the broader aspects of the role, including: \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e- Business acumen: Develop the financial and operational skills needed to succeed.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e- Inventory management: Optimize stock levels and reduce costs.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e- Team leadership: Build and motivate a high-performing team.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e- Customer service: Deliver exceptional service to enhance customer satisfaction.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eFeaturing a new self-assessment tool, Inventory Effectiveness Quotient (IEQ), this book empowers parts managers to measure and benchmark their department's performance.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eWith clear explanations, practical examples, and real-world case studies, By the Numbers equips readers with the tools and knowledge to excel in today's dynamic automotive industry.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cbr\u003e","brand":"SAE International","offers":[{"title":"Default Title","offer_id":50923563745554,"sku":"9781468608304","price":50.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_e940ca08-d322-4b94-939a-769230f09460.jpg?v=1738957218","url":"https:\/\/surprise-castle.myshopify.com\/products\/by-the-numbers-principles-of-automotive-parts-management-second-edition-9781468608304","provider":"Surprise Castle","version":"1.0","type":"link"}