{"product_id":"built-on-values-creating-an-enviable-culture-that-outperforms-the-competition-9780470901922","title":"Built on Values: Creating an Enviable Culture That Outperforms the Competition","description":"Most leaders know that a winning, engaged culture is the key to attracting top talent--and customers. Yet, it remains elusive \u003ci\u003ehow\u003c\/i\u003e exactly to create this ideal workplace --one where everyone from the front lines to the board room knows the company's values and feels comfortable and empowered to act on them. \u003cp\u003eBased on Ann Rhoades' years of experience with JetBlue, Southwest, and other companies known for their trailblazing corporate cultures, \u003ci\u003eBuilt on Values\u003c\/i\u003e reveals exactly \u003ci\u003ehow\u003c\/i\u003e leaders can create winning environments that allow their employees and their companies to thrive. Companies that create or improve values-based cultures can become higher performers, both in customer and employee satisfaction and financial return, as proven by Rhoades' work with JetBlue, Southwest Airlines, Disney, Loma Linda University Hospitals, Doubletree Hotels, Juniper Networks, and P.F. Chang's China Bistros.\u003c\/p\u003e \u003cp\u003e\u003ci\u003eBuilt on Values\u003c\/i\u003e provides a clear blueprint for how to accomplish culture change, showing: \u003c\/p\u003e \u003cul\u003e \u003cli\u003eHow to exceed the expectations of employees and customers\u003c\/li\u003e \u003cli\u003eHow to develop a Values Blueprint tailored to your organization's goals and put it into action\u003c\/li\u003e \u003cli\u003eWhy it's essential to hire, fire, and reward people based on values alone, and\u003c\/li\u003e \u003cli\u003e How to establish a discipline for sustaining a values-centric culture\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003ci\u003eBuilt on Values\u003c\/i\u003e helps companies get on the pathway to greatness by showing the exact steps for either curing an ailing company culture or creating a new one from scratch.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eANN RHOADES\u003c\/b\u003e IS PRESIDENT OF PEOPLE INK, which helps companies build values-based corporate cultures using the Values Blueprint principles, and CEO of CareLeaders, LLC. She was one of the five founding executives of JetBlue Airways, Chief People Officer for Southwest Airlines, and Executive Vice President of Team Services at Doubletree and Promus Hotel Corporations. Today, she continues to serve on the JetBlue Board of Directors, as well as on the boards of P.F. Chang's China Bistro; HireVue, Inc.; Anderson School of Business at the University of New Mexico; ACCION New Mexico - Arizona - Colorado; and is board chair of Safer New Mexico Now. She lives in Albuquerque, New Mexico. \u003c\/p\u003e\u003cp\u003e For more information, please visit \u003cb\u003ewww.peopleink.com \u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eNancy Shepherdson \u003c\/b\u003e is a freelance journalist who has written more than 500 articles and five books over the past twenty years. \u003c\/p\u003e\u003cbr\u003e","brand":"Jossey-Bass","offers":[{"title":"Default Title","offer_id":50726096503058,"sku":"9780470901922","price":20.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_c2f05805-e6cb-45e5-9a2a-9ba8873b51b0.jpg?v=1734854303","url":"https:\/\/surprise-castle.myshopify.com\/products\/built-on-values-creating-an-enviable-culture-that-outperforms-the-competition-9780470901922","provider":"Surprise Castle","version":"1.0","type":"link"}