{"product_id":"bad-behavior-people-problems-and-sticky-situations-a-toolbook-for-managers-and-team-leaders-9781941870075","title":"Bad Behavior, People Problems and Sticky Situations: A Toolbook for Managers and Team Leaders","description":"\u003cp\u003eBad Behavior, People Problems and Sticky Situations is a clear, easy-to-use toolbook designed to help managers, supervisors and team leaders efficiently work through interpersonal problems and difficult situations, generate win-win solutions, and move forward with confidence. The first four chapters are practical \"primers\" on managing people, harassment, diversity and leadership- all written in Gregg Ward's engaging, information and personable style. Then, he introduces a raft of simple, down-to-earth, time-tested tools, many of which can be learned in less than five minutes. The rest of the book is packed with \"real-life\" case studies- all based on Ward's nearly 20 years of professional experience working with business, government and non-profit organizations.\u003c\/p\u003e\u003cbr\u003e","brand":"Indie Books International","offers":[{"title":"Default Title","offer_id":50365909008658,"sku":"9781941870075","price":10.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/4771\/8930\/files\/img_f97d7116-e84d-4366-8494-8f6d43615cc9.jpg?v=1728466680","url":"https:\/\/surprise-castle.myshopify.com\/products\/bad-behavior-people-problems-and-sticky-situations-a-toolbook-for-managers-and-team-leaders-9781941870075","provider":"Surprise Castle","version":"1.0","type":"link"}